Acura Of Johnston

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Tenderkins

My wife and I were looking for the perfect second car. Little did we know how perfect that second car would be when purchasing it from Acura of Johnston. Our salesman, Brad Sodergren made us a great deal! The whole process was easy, and hassle free. From the time we first spoke to the time of delivery was less than 24 hours. If you are looking for a top of the line new Acura, or a worry free , multi point inspected pre owned vehicle, Acura of Johnston has you covered. Thanks  again Brad you are awesome!

Tam Nguyen

I came in when they were about to close and Jimmy and the team at Acura made the deal go smooth and quick, without making me feel like I was rushed. The hood needed to be repainted which they took case of quickly. Great service and I’m happy with my new TLX!

Karyn M

I am editing my review. My initial experience wasn't an overall pleasant one.  HOWEVER, they reached out to rectify the matter and did so promptly. I knew I wanted the car before I walked in the dealership. My previous car was a 2015 Acura RDX.  I had searched for quite awhile for the features, price and mileage. Beautiful 2017 Acura RDX I now have!  I will mention that out of state buyers will need to include registration taxes in their financing, so keep that in mind. And pay attention to everything in the final paperwork. Thank you Craig for reaching out and making the purchase a happy one. I do love the car!

Akanksha Choudhary

Jimmy helped us get the car we wanted and was very patient with our questions. We were planning to buy a used car but ended up buying a new one. Unlike other dealerships they were not forcing to buy accessories and catered to everything we asked.

Update 1:  Yesterday, we discovered a broken glass on the upper corner of the C pillar adjacent to the passenger side. Although I had a picture (albeit of poor quality) of the car before I took possession, it hinted at the possibility of pre-existing damage. I discussed the issue with the sales team, who assured me they would escalate it to their superior for resolution. Given the unusual location of the damage, it's improbable that it resulted from typical road hazards like debris or shopping carts. Rather, it appears to be a result of an inherent weakness or prior fracture, possibly originating from the factory or during transportation or while on the dealership lot. While a rock chip strike could theoretically explain the breakage, there are no signs indicative of such an impact. I am very hopeful Dealership and Acura will stand by their product and fix it. I will update my review once I hear back from dealership.

Left of the picture is what I see visible crack and right side before I took the possession. On the right side you can notice some grayish line and a very minor dislocation of glass piece in question in that corner. Like I said earlier, the picture quality is not great so not very conclusive to naked eye.

Update 2:  Sales team texted me today that they would take care of the situation.  Again, superb customer service!

Jalin Johnson

Acura was so great with the entire process. And Jimmy was amazing after I got the vehicle home, he checked in, stayed in touch and made sure I didn't have any issues and if I did he fixed then the best he could. The whole team was very helpful and nice. Made the experience worth it and couldn't have asked for a better place to get a new vehicle.

Acura Of Johnston

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