1260 E State Hwy 114 Grapevine, TX
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(4532 reviews)
5.0
First off, let me me begin with the exceptional service that we received from Mark Dailey, the assistant service manager. Mark's demeanor was professional, upfront, knowledgeable, courteous , inviting and very personable. We are currently not in the market for a new purchase but because of Mark's attention, pleasant attitude and kindness we will surely consider purchasing from Audi ?Grapevine. We had an issue with a recall on our Audi and Mark scheduled the appointment, made sure we would have a loaner vehicle and exceeded expectations by getting our vehicle back to us prior to the allotted time frame. Mark is an asset to your establishment and we will spread the word about how well we were treated. Thank you again for your kindness. You are very much appreciated.
5.0
Absolutely amazing!! We traded in cars and bought two, our situation was complicated! Jake made every single step of the process insanely easy! We never felt stress about a single thing! Chen was our sales person and he is still checking in with us to make sure we have no questions! Truly the best car buying experience we’ve had and we have two cars we love! And good coffee while you wait, ha!
5.0
We love our salesperson, Shaun Wangen who has worked with us multiple times! Also thank you to Pedro, the general manager, and Shaun for the awesome Audi swag. We love the staff there and always get great service. (And prices)!