We just purchased our truck yesterday, and it was honestly the best experience I think I could have possibly had. Our salesperson's name was Eugene Lee, and he was the sweetest! He was super patient with me and was honest about everything during the process. The finance managers were also so kind and heart-warming! I recommend you to give them a try. They won't disappoint.

TOP NOTCH AUDI SERVICE CENTER! As the owner of a 2015 Audi Q5 for the past 9 years, I've been pretty impressed with its reliability...but crazy snafus do occur from time to time. On this occasion I was about mid-way between Fort Worth & Lubbock, heading west to Tucson. I limped into Audi Lubbock--around 4:00 pm--with a "coolant" warning light on the dash and was pretty concerned the issue was serious as I never noticed a leak or anything unusual. Marc and Brandon understood my situation and got the vehicle into the shop immediately. Fortunately, only a software update was required to resolve the issue and they got me back on the road to Arizona in less than an hour! They even washed the car for me! Job well done guys!

I absolutely LOVE my new Audi A6! From the minute I walked in to browse I was welcomed by Hector and treated with such kindness and professionalism! Hector educated me about the new Audi A6 and answered all my questions! He truly made my husband and I feel confident about our decision to purchase this beautiful car and drive it right off the showroom floor! Hector has been available when I needed assistance and consistently checks to make sure everything is going well! I am truly grateful for the entire experience!

I recently traded my car at this dealership. Everyone was efficient and knowledgeable. I made an inquiry about a car, and less than 24 hours later got a call back from Caitlyn. We were able to negotiate fairly with my best interest at heart. Diego was able to deliver my car quickly and called along the way with updates. When he arrived, he also helped me switch my belongings into the new car. Great customer service from everyone!

Had a great experience purchasing my vehicle at Audi Lubbock. Went in looking at an A3/Q3 and ended up falling in love with a Q5. Joshua and the rest of the team made the process very simple, couldn’t be happier with this purchase!