Audi West Springfield

Steele

I am from the Albany, NY area and found the treatment and professionalism of the local Audi dealership very poor.  I walked out after 2 plus hours into a new car discussion. Connected with Audi West Springfield (bought a previous Audi from them around 2016 when I lived in area) and had a wonderful professional sales experience. Vinnie was so easy to deal with and the support from Tim and Mike was fantastic. The trade in and purchase on a new vehicle took about 20 minutes and was relaxed and hassle free. What you would expect from a luxury brand like Audi. The customer first experience and culture that I had previously experienced in 2016 was still in place.  Thanks Ethan for connecting me with Vinnie.  Love my new Q3 and highly recommend.  Worth the short trip to West Springfield from the capital region.

Sandra Fehling

I just had the most pleasant, quick, customer satisfaction oriented car buying experience. Big shout out to Dave!!! You made it so easy. From my trade-in,  to making sure I  am able to afford the new car payments. I highly recommend this dealership. Quick response to every question.  Definitely worth the trip from Albany, NY. Thank you guys again.

Ana Encarnacion

Thank you Vinnie Fusaro for helping me get my wonderful white Q5 car.  I love the car and appreciate the easy process of getting my car . Knowing that Vinnie was helping with the process gave me peace of mind that the process was going to be smoothly and secure and it was.

Muchas gracias Vinnie .  Hope you like the picture.  We look good!

Mike Banks

If you want a hassle free buying/trade in experience. You won't be disappointed with father & sons audi in west Springfield. I had the pleasure of dealing with Vinny and Nick directly. Between the constant contact and quick responses (even after business hours). They made it seemless, even with an odd ball type of trade in. The whole team over there was awesome making sure everything I wanted or needed was taken care of. Will absolutely be buying my next car through them.

Audi West Springfield

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