Auto Gallery

Danielle Zahn

I had posted about two years ago about buying a new van from Auto Gallery. I will tell you they are great people to work with. Liza and Jim are super nice. I never had a problem making my payments and had to call in my payments every time I got paid because the system wouldn’t run my card automatically. But they were always really nice when I called. There was one time Liza called because the payment I made didn’t get put in the system yet because my payments were ran manually she was really nice and not rude or anything. We got it figured out and everything was good. A week after we got the van the alternator went out but we got it fixed and went on with our lives. Then the oil cooler was leaking really bad so we got a new one went on with our lives. The van did have a transmission issue that we thought was going to cost us a lot of money but it turned out it just needed transmission fluid and ran great. We not once called them to complain because we knew that we signed a buy as is. They don’t have a crystal ball that tells them what is going to happen to the vehicle. My husband was a mechanic for about five years at a dealership so he can fix a lot of things on my vehicles.
We went into the office to update the payment information two days ago and asked how much we still owed on the van and it was about 1700 and they said if we see anything we want to let them know. They had another van that was a little older but it had all kinds of features on it. We had just put new tires on my van and wanted to switch them. They were good with us switching the tires. The van we wanted was a cash deal but they switched it to financing for us. Put the deal together in a day.
If you are upfront and honest with them they are awesome to work with. I never blamed them for anything that went wrong with my other van and it will be the same with my new van. I will just fix it and move on.
When you buy a used vehicle there is bound to be things that are going to happen. You need to know that that is what you are signing up for.

Kimberly Rials

My guy stayed late to get us taken care of… and even was in hot water with the miss’!! Great service with a smile… couldn’t have asked for anything more… super happy with my purchase! Oops, meant to put 5 stars!

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