Autonation Honda Clearwater

CATHERINE NERISSA GUMAYAGAY

Great dealership!  The staff has been always friendly and gives their time to provide help.  Michael B from the Service Dept and Jackie from the office, PJ from the Business Office they are all awesome!

Ashe Kye

I’m pleasantly surprised to have found a dealership/ service dept that is an actual ethical company. I typically do my own service work but sometimes I need a full service dept. So I was in the process of buying a pre-owned Honda Clarity at a non- Honda dealership. They were certified in manipulation and thievery. It was the most unpleasant car buying experience I’ve ever had, but it’s a rare car and I wanted to make it happen. From my experience, many mechanics are either incompetent at diagnosing issues, or are ready to rip you off. Anyway, the Clarity was making a sound that warranted a checkup before finalizing the purchase. I brought it in, Craig was my service advisor. He was very professional and accommodating, says he’s been with Honda for awhile. IDK if Honda has a certain customer service model in place or if it’s just this dealership but they are incredibly welcoming and listen to everything you have to say with attention. The technician, Pete, took the car for a drive and reported that the front drivers side rotor needed to be resurfaced. Note that he did not report that all of the rotors were compromised. They asked if I wanted the job done today and I declined, because I still hadn’t fully purchased the car. I asked how much I owe for the diagnosis, they said $0. WOW! Now, I need to gain a dealers trust, especially after being through what I have. So after buying the car I decided to inspect the rotor myself and noticed that the back side had some rough rust and salt corrosion. (The car is from NJ according to Carfax). For the sake of due diligence, I went ahead and resurfaced the rotor myself just to see if it was actually the cause of the bad sound. Sure enough the car is now silent! So they were spot on. This is my first hybrid so I am learning how they work. They could’ve told me that the regen brakes needed to be replaced or that a bearing was going out in the engine and tried to charge me thousands. And yeah that kind of thing has happened to me multiple times, just to get charged for an expensive repair that I later found out wasn’t the source of the problem at all. I cannot thank you enough guys, you have definitely earned a lifetime customer. In fact I will shop here first for my next car just because I know that I can trust them. They’re both honest and ethical. Cheers ????

Vanessa Hernandez

We went to this dealership today looking for the new Honda Ridgeline. We were greeted within minutes of arriving by Miguel. He took us for a drive in the Ridgeline and we fell in love with it. The entire process was seamless to purchase thanks to Miguel. Would highly recommend if you’re in search of a Honda!

Jan Toliver

I first called and talked to Alyssa but she said she was going to be off for a few days so she moved me with Michael.  He was so nice and super helpful. He diagnosed the problem and sent me the estimate.  He had most of the parts because Alyssa had already ordered them the day before.  He got the extra parts that same day and had my car ready by the time I got off work.  Super nice service department. Competitive prices   Highly recommend!!!

Ryan Reagan

Great experience overall! Chelsea was fantastic to deal with. Would recommend anyone to buy their next vehicle at Autonation from her!! She’s a pleasure to deal with.

Shaelyn in finance was very helpful explaining the value of the warranty packages and made sure I had the coverage needed. She made the finance process seamless and found the best rate for me after doing her finance magic.

Dustin, the used car Manager, made sure my vehicle was properly serviced before taking delivery and gave me great peace of mind knowing I’ll have a reliable vehicle for years to come.

Best experience I’ve had purchasing a vehicle from a dealership! Thank you team! Completely Satisfied ?

Autonation Honda Clearwater

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