Autonation Hyundai O'hare

Tomasz Zielinski

I hope this message finds you well. I wanted to take a moment to express my gratitude for the excellent service I received during my recent visit to your dealership.

First and foremost, I want to commend Matt and the entire AutoNation team for their professionalism and dedication to customer satisfaction. From the moment I stepped into the dealership, I was greeted warmly and made to feel valued as a customer.

In particular, I would like to highlight the exceptional service provided by Darren, the salesperson who assisted me during my visit. Darren not only demonstrated extensive knowledge about the vehicles on offer but also took the time to inquire about my family and ensure that all of my needs were met. His genuine care and attention to detail truly set him apart.

Moreover, I was particularly impressed by the way the AutoNation team handled a challenging situation in the waiting room. While I was there for an oil change, I witnessed an irate customer expressing dissatisfaction. However, your team handled the situation with professionalism, empathy, and efficiency, ensuring that the customer's concerns were addressed promptly and effectively. It was a testament to the high level of customer service and dedication to resolving issues promptly.

Overall, my experience at AutoNation Hyundai O'Hare exceeded my expectations, thanks to the outstanding team members like Matt and Darren, and the exemplary handling of challenging situations by your entire team. I will not hesitate to recommend your dealership to friends and family in the future.

Thank you once again for your exceptional service, and please do not hesitate to reach out if I can provide any further feedback or assistance.

Grace Sykes

Juan was great to deal with. I would recommend this dealer. He was knowledgeable straight forward, and I felt like I didn't get screwed over. This dealer seems like they are about to do the right thing from my interactions. I had one concern, and Joe immediately called me and made it right. That is very much appreciated.

Thomas E. Mize

Good vibes and atmosphere. My family was in the market for a used vehicle and we found one at this dealership.

We made an appointment with Evan and when we arrived were greeted and promptly taken to the car.

After a test drive we made an offer. Automation does not haggle but were open to conversations about previous listed prices for the car we were interested in.

Final paperwork was quick and we were on our way home reflecting on the positive experience.

Evan was great, as for his assistance if you are in the market.

Paul Natalino

Repeat customer. Great facility. I have had positive experiences with Darren. He does more listening than negotiating and is very helpful explaining vehicles and service which is rare when most of the car buying experience is online. Stephan in finance did a great job explaining all the paperwork. Didn't feel any pressure to buy warranties and did a nice job explaining how they apply to your specific vehicle. Service department has been great with other cars so glad to keep up the relationship with them. Our family is very happy with the vehicles with over a decade of owning Hyundai's.

Sarah Pusateri

I can't say enough positive things about my experience with Evan when purchasing my new car. From the moment I walked into the dealership, I was greeted with warmth and professionalism. As someone who tends to get nervous when making big purchases, Evan's calm demeanor immediately put me at ease.

What stood out the most was Evan's willingness to take the time to truly understand what I was looking for in a car. He listened attentively to my needs and preferences, asking insightful questions to ensure he had a clear understanding of what I was looking for. He never once made me feel rushed or pressured to make a decision.

Throughout the entire process, Evan was incredibly patient and supportive. He walked me through each step, explaining everything in detail and answering all of my questions thoroughly. He even took the time to show me various options and features, ensuring that I was well-informed before making my final decision.

Thanks to Evan's guidance and expertise, I was able to find the perfect car that exceeded all of my expectations. His dedication to customer satisfaction is truly commendable, and I am grateful for his exceptional service. If you're in the market for a new car and want a stress-free experience, I highly recommend reaching out to Evan. He is without a doubt one of the best in the business.

Autonation Hyundai O'hare

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