Autotown

Jen Tallant

I can't say enough about this dealer. My daughter needed a new(used) car quickly - she's a senior at U of I and the plan was for her to purchase after she graduated this spring, but major issues with her current car changed our plans, and we needed to get a reliable, safe vehicle within a day because she works full time. We looked online and found a fantastic Ford Edge here, with low miles, a great price, and a clean Carfax. I live 2 hours away and with this being my daughter's first "big girl purchase" with financing, I really wanted to be there with her, but needed a day to rearrange things at my job. So I called this dealer....they are AMAZING. They not only held this truck for us for 36 hours until I could get down there to meet with her, they did all the prep work for the financing remotely with us via email and phone calls. Ben went above and beyond what any dealer I've ever dealt with has done! He obtained her financing thru the U of I Credit Union, called me with the exact numbers with her down payment, loan terms, and monthly payments (no playing games like every other dealer I've ever dealt with does - this was all up front and no hidden anything), and had all the paperwork ready when we walked in the door the next day (bonus that he has the most ADORABLE dog ever who greeted us at the door!!). He explained to my daughter what each paper she signed was about, "teaching" her about financing a car. Between the test drive and paperwork, we were in and out within an hour. I can't overstate how incredibly impressed we are with this business and especially Ben! Thank you for everything!!!

Savage Amusement

Was in an accident in October
I went to several lots, before Auto Town
I liked their selection.
I found a Kia Sorento for a good price, did a test drive, and bought it

I had a couple problems, brought it back a week in.
Super nice, and helped remedy the problem quickly.
A month in however the battery was acting strange. Not holding a charge, car would die and need jumping.
I was skeptical about any help as it was a month in.
You always hear about used car sales being a negative..
Not here
Brought it to their attention, they contacted me immediately. I brought it in, had it back next day.
So if you're looking for a used car, and you want to know whatever you choose, is a good deal from a company that stands by it, Autotown should be on your list.

Cyndee Kayes

My wife and I had been shopping for a new SUV and I thought that I had made my choice until I passed the deal and saw this beautiful SUV. Black on black Infiniti qx80! We went home and then decided to go back and just look. Mike gave us the time to look and then approached us. He was amazing! He put a plate on and said take a test drive. He asked, didn’t assume, but asked if he could appraise our vehicle while we were gone and I said sure. When we got back we knew that this was what we wanted. He appraised our trade and we weren’t upside down. We had messed up credit but I have very good income, so he recommended another lender. Within a few hours we were approved and 3 days later we got our Infiniti! This is the BEST experience I e ever had. If you need a car go to Autotown I promise you will NOT be disappointed!

Ben and Mike are great guys, I appreciate them working with me, I do love my new car

Autotown

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