Baker Chrysler Dodge Jeep Ram Big Rapids

Brian OHara

I recently sold a car to Betten Chrysler, Jeep in Big Rapids. I worked with a young man named Waylon in sales/buying. It was a very good experience. No pressure and they gave me more than any of the on line car buyers like Carvana. No games were played. While they wanted to sell me a car, there was nothing there I was interested in. I give high marks to Waylon and Betten of Big Rapids for their business acumen and decency. I will go out of my way in the future to give them the opportunity for my business.

Darryl Sorensen

Mr Dale who works at the service department is one of the best customer friendly staff members I have interacted with. His kind, energetic attitude and helpful character had ultimately satisfied my needs and addressed my concerns through effective communication.

TinaM

It is clear that the dealership has changed hands. It went from the service department not ever answering calls to the service department picking up the phone, scheduling appointments immediately, and following up and communicating the status. I applaud the change. This is the service that should have been happening all along. I said I would never buy a car again from Betten baker because of the absolutely horrible service (anyone can sell you a car- what dealer will have integrity when their is a problem?). Definitely not the old Betten baker. But new management and new ownership has made me change my mind. Thank you to the new Betten baker for providing the service all dealers should strive to provide. The new service manager, Mike, is great.

Adam Josephus

Went to this Dealership of which was 45 minutes away as they were the only ones with the Jeep my wife wanted in the color she wanted. Was very impressed on how friendly the staff was and was extremely impressed on how much they worked to get us the Jeep she wanted at the price she could afford. Specially since we left the Dealership after test driving the jeep falling in love with it, and finding out it was out of our reach. 2 days later we get a Call from Josh telling us they worked out a deal and can get us the Jeep at the price we wanted.  We will Definitely be back for our next new vehicle purchase and Definitely recommend this Dealership to all my Friends and Family.

Alex G

Had a great a experience I had help as soon as I arrived. I was able to get my dream car thanks to bob and the rest of the team. Great staff and environment I recommend anyone needing a new vehicle for a good price to come here they will take good care of you.

Baker Chrysler Dodge Jeep Ram Big Rapids

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