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1513 Savannah Charleston, SC

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.0

(473 reviews)

Most recent consumer reviews

5.0

from Latosha Bowens Ravenell, a month ago

Kelvin Williams at Baker Motor Mercedes provided exceptional service during our recent visit. From the moment I arrived, he greeted us with a warm smile and made us feel welcome. Kelvin was incredibly knowledgeable about the services offered and took the time to explain everything in detail, ensuring that we understood the work that needed to be done on our vehicle. Throughout the service process, Kelvin kept us updated on the progress and provided transparent communication regarding any additional recommendations or costs. He was professional, courteous, and went above and beyond to ensure that my experience was seamless and stress-free Kelvin's attention to detail and dedication to customer satisfaction truly stood out, making us feel like a valued customer. I left Baker Motor Mercedes feeling confident that my vehicle was in good hands and that Kelvin had gone the extra mile to ensure that everything was taken care of. I highly recommend Kelvin Williams to anyone in need of service at Baker Motor Mercedes. His expertise, professionalism, and friendly demeanor make him a standout service consultant, and I will definitely be returning for future maintenance needs. Thank you, Kelvin, for your outstanding service! Thanks to the “cashier” for providing the yellow rose as we checked out.

5.0

from Crystal Schoenheit, a month ago

I had Sammie Powell as my sales rep. He was wonderful. He only showed me what I was looking for and the price range I asked. He was patient with me throughout the whole process. His whole team was amazing and really did all they could to get me not only the best deal on the car but the best loan. They took the time to answer any and all questions and made sure that I was comfortable with every step we took. I would definitely recommend Sammie Powell to anyone looking to get a new or used car.

5.0

from J Rubens, 2 months ago

Baker Motor Company (MB), Valerie, Coin, my sales person, was phenomenal in understanding my needs, and finding what I wanted quickly. The sales process was smooth and easy even though I did the entire thing remotely as I live in another state. I would highly recommend Baker Motor Company (MB) as a place. to purchase a vehicle. The team there is professional, efficient, & a pleasure to deal with. They represent the best of Mercedes-Benz and the type of experience one would expect from this brand. Looking forward to an ownership experience that is equally as good.