Balise Lexus

Kristen Turcotte

I’ve just purchased my dream vehicle from Balise Lexus in West Springfield and had the pleasure of working with Ed & Bill who made the entire process seamless from start to finish. They were both fabulous to work with! Thank you for everything.

Joanne Benware

Greatest car buying experience ever! Thanks to our sales person Marc, business manager Bill and Chris the technology specialist everything went exceptionally well. And we also really like the car.

Lucille Theroux (Lucille)

My ca’s battery died and also had another problem. I was out of town so my daughter contacted Balise Lexus and was so happy that could service the car for me.
The mechanic installed a new battery then found a gasket was leaking. So that was fixed also. My car was ready for pick up the following day!
What a relief to have a business service your Lexus ASAP!! Joe was wonderful in taking care of me and explained what had to be done.
I will return to Balise again when needed.
They were terrific..
Lucille

Igor Furtuna

I recently had the pleasure of purchasing a car at Balise Lexus in West Springfield, and I must say, it was an exceptional experience from start to finish. From the moment I stepped into the dealership, I was greeted with warmth and professionalism that set the tone for the entire process.

The staff at Balise Lexus went above and beyond to ensure that my needs were met and that I felt valued as a customer. Their knowledge and expertise in the industry were evident, and they guided me through every step of the purchase with patience and clarity.

What truly set Balise Lexus apart was their commitment to exceptional customer service. They listened attentively to my requirements and preferences, and they tailored their recommendations accordingly. Their attention to detail and willingness to accommodate my specific needs made the entire buying process seamless and enjoyable.

Furthermore, the team at Balise Lexus of West Springfield demonstrated a genuine passion for their work and a dedication to exceeding customer expectations. Their friendly demeanor and positive attitude created a welcoming atmosphere that made me feel like part of the Balise family.

In conclusion, my experience purchasing a car at Balise Lexus in West Springfield was nothing short of outstanding. I highly recommend Balise Lexus to anyone in search of exceptional customer service and a truly memorable buying experience. Thank you to the entire team for their professionalism, expertise, and unwavering commitment to customer satisfaction.

Joe Brooks

Lynnelle was the perfect salesperson.  She wasn't pushy about anything and made me feel like a customer and not a commission.  She was so friendly and a great employee for Balise. I may have not purchased a car if she wasn't so perfect.

Balise Lexus

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