Baxter Ford West Dodge

Karyn Volkmann

I want to give a huge THANK YOU to Hunter Glup at Baxter Ford West Dodge for helping us get in our new Explorer! If you are looking for a new vehicle go see Hunter, he was amazing! Very knowledgeable and pleasant to work with! Looking forward to all the new adventures our new car will take us on!

Ruth McMaster

It was great to have Sara Meehan at Baxter Ford West help me to purchase a Ford Edge.  I told her what I was looking for and she showed me vehicles meeting my wants.  She is very knowledgeable and answered all my questions.  She taught me how to use the technology and encouraged me to come back when I need help.  I highly recommend Sara.

greg ruswick

Had a break in, lost a back window.  The service at Baxter was tremendous. The work was done quickly, had some excellent communication from Jeff Novak in service as well which is always appreciated. Easy to deal with. The price is was right compared to other glass shops. Happy with the work as well as the customer service. Would recommend. They also delivered my vehicle to my house!!  Love it.

Kyle Rudy

Best experience I have ever had at a dealership. A lot of that is in part to working with Jose! He was so helpful and relatable. He's very knowledgeable and definitely my favorite salesman I've worked with. I would recommend him to anyone looking to get a new or used vehicle. He is trustworthy and very upfront about everything! They made me feel valued and felt like they truly cared about me. Thank you Jose and GM Ronnie for helping me get into my Jeep and taking care of me. I will be back for my next vehicle!

Zach Perry

Update: After this review I was contacted by the General Manager and we talked through what happened and apologized for what happened, which was appreciated. Another model like I was looking for was traded into another Baxter dealer and they made sure I was the first to see it and first opportunity to buy it. While I didn't get quite as good of a deal as what the first vehicle was, we were able to make a deal. The closing was super quick though which was awesome. I got a rate quote from the dealer and from a credit union and ended up using the credit union. They didn't push to use their lenders and was in and out in 20 minutes.

Unfortunately had a really bad experience here trying to buy a car. Went in on Monday to test drive a car and told them I wanted the vehicle and would put together an offer. Sent the offer over Tuesday morning. While we were finalizing the numbers they let someone else take the vehicle for a test drive without telling me, and evidently as long as someone else is in the car they can block your deal. On top of that, they let the other customers keep the vehicle the entire day, and no doubt leveraged my outstanding offer. Just not a great way to do business.

Baxter Ford West Dodge

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