Bay Luxury Autos

Krystal-Gail Marsh

We bought a Tesla model X from this dealer and our experience was very easy and quick. Everyone was respectful and patient as we navigated the process. They explained everything and went the extra mile to ensure we were okay with our purchase. It was such a great experience! David, Theo, Kyle & John- we appreciate you! Thank you ????????

Shannon Rosano

My husband and I recently bought a car with Bay Luxury Autos and it was a great experience. Theo greeted us right away and asked us what we were looking for in a car. We had done plenty of research on cars before searching and were set on the parameters around our budget and what type of vehicle we were looking for. Theo understood completely and never once tried to hassle us or push us beyond our said parameters. He worked well with us to look at the cars within our budget and best for our needs. Omar was so helpful and friendly as well. Omar did everything in his power to advocate for us with the bank and to get us our desired wants and needs. Everyone at the dealership was so friendly and helpful. I felt comfortable the entire time that we were working with honest and respectful auto salespeople. I highly recommend this car dealership for any car needs. We will be back and will recommend to friends and family for future needs.

Cody Krakowski

Just had an awesome experience buying a car. Last week we found a car listed online that we had been looking for. We called and got helped by Omar. After talking about the car and letting him know we were 3 and a half hours away he had no problem holding the car for us. We drove down today to test drive and purchase the car. When we showed up a staff member (I wish I had gotten his name) came out right away. We informed him we had spoken to Omar about the Expedition. He brought the car up right away and said to take our time on the test drive. After getting back Omar helped us finalize the paperwork and get everything we needed done (probably only took 30 minutes). After we got home I called Omar back to let him know the battery had died after only having the doors open for 15-20 minutes (we stopped at costco on the way home and had to unload) he told us that they understood we are pretty far out and to have the battery replaced locally and they would refund us for it.
Very helpful staff, great experience
Thank you guys!

James LIN

I bought 2 cars from this dealer. They were for my oldest son, and we were completely satisfied with the first car. Unfortunately, the first car we bought was totaled in an accident. Thus, I bought our second car from them. After the transaction was done, we found there was a water leakage problem. The law outlines that as soon as the car is driven off the premises, unless we buy the option to return it in 2 days, the dealer is not obligated to agree to allow the customer to return the car. All the customer can do is trade it in at the trade-in value. John chose to be a very upstanding and gracious man and allowed us to return it and pay the difference between the new car we chose and the problematic car. In this day and age, it's hard to find businesses who will go above the law and deal in good faith. John truly believes in "doing well by doing good" and I assure anyone who is thinking of buying from Bay Luxury Auto that you will not be disappointed and will be well taken care of.? Bay Luxury Auto really cares about its customers and wants to make sure that not only you but also your car is taken care of during your car buying process. I have two other sons and I will definitely be buying from John again.

Liam Tait

When leaving another dealership to visit a car at this one, who really wanted to convince me that they were the good salesmen of the future, I was told I was going to get the typical vulture salesmen experience when I arrived.

The BMW dealership couldn't have been more wrong. The first thing Theo told us when we showed up for our test drive appointment was about a dent and a scratch on the car that they hadn't noticed before. During the entire experience from first step onto the floor to the handing of the keys, I never got the feeling that anybody was trying to convince me to buy the car. They just let me make the decision peacefully. We were able to have a pre-purchase inspection with no hassle, and had a fantastic buying experience.

This dealership gave me the best time out of all of them during my car search, and I smile at my new car in the driveway everytime I see it. Highly recommend this dealership, the prices are great and you won't have any trouble.

Bay Luxury Autos

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