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167 Springfield Rd Westfield, MA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.1

(373 reviews)

Most recent consumer reviews

5.0

from Carl Horensky, a month ago

My salesman, Carlos did a meticulous job on handling all of the details involving my purchase of a 2023 Gladiator. He kept me informed every step of the way throughout the buying process. Carlos explained to me in detail every feature of my future vehicle, how to link it up to the Jeep web app, and also explained available warranties and maintenance plans. Both my wife and I feel that we got the best deal possible. Amazing customer service!

5.0

from K G, a month ago

Lee from Bertera CDJR of Westfield was a pleasure to work with while shopping for my new car. When I finally decided on a car, the team at Bertera worked hard to make the process as smooth as possible. Overall, one of the best car buying experiences I’ve been a part of and I would absolutely recommend them.

5.0

from Zachary Beswick, a week ago

I had the pleasure of working with Carlos on a trade for a 2019 Ford Fusion Energi. He knows how to negotiate and that makes him a good salesman. He made the process easy, transparent, and fair. If you want to work with someone who is no nonsense and brass tax. Find Carlos at Bertera in Westfield.

5.0

from Sean Holbein, 2 weeks ago

Everyone at Bertera in Westfield was very accommodating. When things didn’t go “as planned” with my first used car because of an uncontrollable issue with it. Everyone from the sales person to management made sure my experience was a pleasant one. They really made me feel like I wasn’t just another sale. I will be recommending this dealer to everyone I know. Thank you Bertera

5.0

from Mark Pawlowski, in the last week

Carlos was extremely helpful. I was able to get everything done in a couple of hours and drive my new jeep home. I will definitely be returning to Bertera for any vehicle in the future