2477 Henry Street Muskegon, MI
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(396 reviews)
5.0
5 star plus dealership.. we are from out of town and broke down in the area .. had our vehicle towed there on Sunday night and from beginning until end they were top notch.. Justin( service advisor) picked us up from our hotel and was honest with us about the cost of the repairs and was super accommodating when we decided we were just going to take the vehicle home and not fix it yet . Let us keep it there no issue. Sales went above and beyond as well .. even when we were going to go to another dealership to purchase ( different inventory) Robb helped us out. When that fell through he made sure to get us in something that I not only loved but worked for us to get back home in .. you guys rock!!
5.0
Robb Gergen, and Justin Ferguson and everyone there were just the best. When my older Santa Fe broke down and my fiance and I were stranded over 4 hours from home, the service guys were honest and helpful about how bad it was. Robb helped me get a newer car there, even after I looked at something else at a competing dealership.
5.0
Justin Ferguson the salesman did a fantastic job from start to finish and was the nicest guy to work with. Our new honda cr-v is just what we were looking for. We have spent alot of time trying to find a good used suv and it was becoming a headache. Justin suggested just looking into a new one because they weren't far off of the used prices. He was right and we went with new
5.0
I knew Hyundai had an excellent warranty, but I didn't know they also had an excellent dealership. Ted was fantastic at being kind, thoughtful, non-pressured, and accommodating to our needs. He had us sold on a vehicle before we even had one picked out! The hardest part of the whole sales experience is figuring out which car to buy from Ted and even then, he helped us make a wise decision. Will definitely go back to buy another car from him again!
5.0
Justin was low pressure and knowledgeable. I got a great deal compared to other dealers. I tried shopping online but BBH had the vehicle I wanted in stock. Great job guys. *UPDATE* Service has been less than ideal post purchase. My first issue i gave up on and they eventually made it right. Now i cant get through... 3:45 pm until 4pm i am repeatedly hung up on. Over and over. Then instantly at exactly 4pm voicemail answers. That doesn't help me for my SAFETY issue and the 1300 mile trip im Leaving for in 12 hours. HIGHLY and thoroughly disappointed! ????????????