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2040 Lake Rd Elmira, NY

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(12 reviews)

Most recent consumer reviews

5.0

from William Moore, 2 months ago

Amazing Experience!!! Bill Cook got everything done that need to be done and was willing to work with us every step of the way and go the extra mile!! Needed a vehicle the same day and what a blessing this man was!! Very HIGHLY Recommend!! Wonderful experience and Very Friendly!! AM NOT GOING TO ANY OTHER SPOT AFTER THIS!!!! Thank you again for service Brother!!

5.0

from Benjamin Baldwin, a month ago

Extremely satisfied. Not only did they make the process easy, but also very fast. Professional but also down to earth people. Worked with me on anything I needed that was wrong with the car that was missed. Very fair prices!

5.0

from Nicole DeRico, 2 months ago

We were referred to Bill Cook's by another satisfied customer, Tim S. Bill Cook called himself to see what we were looking for and even offered a ride, if we needed one. Ashley was a great salesman and I couldn't have been happier, pulling out of there in my "new to me" Yaris. I love tiny cars and had just gotten rid of a crew cab, long bed dually truck. I giggle every time I drive my new lil peanut. I highly recommend Bill Cooks Auto on Lake Rd!

5.0

from Carolyn Bare, 6 months ago

Fairly priced, wicked fast! We were approved elsewhere but the finance lady went on vacation and we would have to wait several days when we needed a new ride ASAP. Bill was helluh busy when we were on the hunt for an expedited purchase but he still managed to get us squared away, trade-in to finance, in about three hours. EDIT: It's been a couple months now and it's important to note that Bill's service remains top-notch. It's been one thing after another with the vehicle and his team has been super helpful. Most items they have fixed, a couple items we have met in the middle on the cost. We've even considered swapping the car out since it's been a pain for everyone involved. Issues on a vehicle with higher miles is to be expected but Bill and his team have enthusiastically tried their best to make sure we have safe, reliable transportation and I'm happy to continue working with them in the future.

5.0

from Heather Vanriper, 5 months ago

The best experience I've ever had while shopping for a vehicle, best people to work with, they're compassionate, helpful and there prices are the best around. ( They don't price goudge, they actually want to help you!) Thanks guys!!!