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2495 Aurora Ave Naperville, IL

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(3368 reviews)

Most recent consumer reviews

5.0

from Yolanda Dailey, a month ago

I had the smoothest experience ever while purchasing my BMW x3. David R. guided me effortlessly through the entire process. He made everything so straightforward and easy to understand. I visited on a Thursday and by Friday afternoon, I was driving off the lot with my dream car. Despite the numerous phone calls I had to make to David, he remained unwavering in his assistance. Jessica also deserves a special mention for her incredible patience. I struggled with some of the car's features, but she took the time to explain everything to me thoroughly. She even offered to work with me on Friday to ensure I fully understood everything. I truly appreciate how both David and Jessica took the time to assist me without pressuring me into making a decision. I am thrilled with my new car and grateful for their exceptional service.

5.0

from Carlos Perez, a month ago

Hands down probably the best start to finish transaction I've had in a long time. Shaun Patterson, my sales rep, went above and beyond. Thank you! And..it's an awesome car! Cannot wait to really drive it.

5.0

from Alyxandria Schwarzwalder, 4 months ago

Jojo, Sam, Gigi and April were all fantastic with our new lease. We had an excellent experience from start to finish ordering our new car and the whole team made us feel comfortable and confident in our decision throughout the entire process. Sam was exceptional in helping us pick out the features that mattered to us when putting in our order and Gigi and Jojo were professional, friendly and welcoming when we went to pick up the car. We also loved working with Jess setting up all our preferences in the vehicle and she was very knowledgeable about the full technology package. Thanks to the Bill Jacobs team!

5.0

from Jeremy Sikora, a month ago

If you're looking for a new M3, see David R. Very attentive and keeps you well informed throughout the whole ordering/buying process. Good guy and good dealership.