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11555 S Virginia St Reno, NV

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.3

(282 reviews)

Most recent consumer reviews

5.0

from Robert S, 2 months ago

Our M550i was at the end of its lease and we were shopping for a new X5. We came in and within 10 minutes we had the opportunity to test drive two X5s on the lot. After we decided to go with the M60i we went over the financial details. Even though the current interest / lease-situation isn't great we were able to work out a great deal with the team. Even when we switched cars (There was another X5 on its way that had a must-have feature for me) Bill Pearce BMW went the extra mile to ensure that we're happy with our purchase and changed the cars for us. We took delivery of the car yesterday and the whole process was very smooth. I'm a BMW-customer since 12 years and this was probably the fastest and most efficient pick-up experience. Shout out to Scott for helping us through the process, we're super happy with the new X5! I'm also servicing my BMWs at this dealership and always had great experiences - e.g. the staff went above and beyond to contact my wheel insurance from BMW back in Illinois. All in all a very pleasant, no pressure environment that I can wholeheartedly recommend!

5.0

from PW R, 3 months ago

Always a good service experience at this dealership. Misty was super informed and professional, and kept me up to date on all service items, including a link to a short video of the service provided. Sales (Terril) was also a great experience, and we are still extremely happy with our X5 45e!

5.0

from Ricky Ramos, a year ago

We recently worked with Marcus on the order and purchase of an i4. He was helpful every step of the process even though we were located in California he made very easy. Even after purchase he helped with some unexpected issues my wife had with the vehicle and went over and beyond to correct it. Also thanks to Isaac for the technical support. Definitely will be a return client.

5.0

from J Ski, 5 months ago

Purchased BMW X7 with Marcus Sero from out of State. Everything went smoothly, he was attentive and thorough in the processing of the vehicle. It was one of best experiences with a dealer in which I have bought many vehicles throughout my lifetime. Do all your purchases with Marcus for all out of State buyers!