4808 University Drive Northwest Huntsville, AL
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(4,846 reviews)
5.0
JAMES JACKSON took amazing care of us. He got us the exact car we came to look at. One of the nicest car salesman I've had the pleasure of working with! James is a pro! We had a fun test drive and he took the time to show us all the adaptive cruise control and lane assist features of the car. The process through finance with TIM BUNCH was smooth and easy and just another great gentleman to work with. I would recommend anyone looking for a new or gently used vehicle to work with James and the staff at Bill Penney it was truly a great experience to what we have had in the past at small and larger dealerships in the area!
5.0
So excited to share my GOOD NEWS with you all yesterday I bought a 2024 Toyota Corolla. The car itself is AMAZING love the features and the color. Secondly I want to shout out JAMES he was nothing less than amazing very accurate, helpful, honest just great customer service, I’ve always had a great experience working with him thank you so much for being trustworthy and reliable. Thirdly can’t forget the other staff you all were very welcoming and amazing thanks Bill Penney ??????????????
5.0
Bill Penny was absolutely phenomenal! Robert M. Pears was so helpful he listened to everything we wanted and what we could afford and him and Gary came back with my dream car that I didn’t even know I wanted cause I wasn’t looking for that make and model but he couldn’t have chose better. I am in love with my new car and all the staff was very polite and helpful. Brent Jones in finance was amazing as well super helpful and fun to talk to. Everyone there was great, will definitely be recommending them to everyone I know who’s looking for a new car. If you’re looking and reading reviews before going just know you’re looking at the right place, they’re polite, respectful, knowledgeable, helpful and all around great people with awesome personalities! Will be going there for all my car needs from now to forever! We went through a lot of buy here pay here places and they were the nightmares you hear about dealerships, Bill Penny is the exact opposite of what you hear, they’re way better than we expected and could’ve asked for!! Go there! Ask for Robert but anyone and you’re in good hands!
5.0
Seville Briggs in Huntsville is best!!!! He was very understanding very patient with me as I made this big decision. He answered all my questions any concerns I had He made sure I understood and was comfortable doing the entire process. I give him a 10 any day he is the best THANK YOU SEVILLE!!!
5.0
I challenged them through their Facebook ad that they were not honest with people about the buying process because of my other experiences. However after contacting me and us communicate back and forth I with my not so good credit was able to get a vehicle. Before even checking my information their salesperson Robert Pears showed me vehicles in my price range. The other associates were professional and willing to help.