Bmw Concord

Elizabeth Weil

I wanted to take a moment to acknowledge Tony Yuan, my BMW Sales Representative. He is the Best! This is the second BMW I bought from him. He took excellent care of me the first time and I made sure to only work with him for my second purchase. He provided excellent customer service and went above and beyond. He got me the best trade in value possible and made sure my purchase was smooth. He is professional, personable, honest and an overall nice man! He is great to work with and has been with BMW Concord for years. I highly recommend Tony, you will not be disappointed! He exceeded my expectations. I also appreciated Zack Lee, the sales manager who provided excellent customer service and made sure to offer me BMW loyalty options. Tony Yuan, Zack Lee and BMW Concord is a first class operation and experience! I love my new BMW X3 M40i, very fun to drive!

Yohan Fernando

Thank you, Lena, for helping me get my first BMW car. All the way from San Rafael, I went to all the BMW dealerships in this area; this is the best one of all of them. Lena gave me good help; she is very responsive, helpful, nice, and professional. Thank you again, Lena, for everything you did for me. I'm really satisfied with the customer service. Keep up the good work.

We had a great experience at BMW Concord in purchasing our i5. Christian, our portfolio manager was excellent. He answered all of our questions, was very engaging,  and professional. He was patient, worked diligently to find us the vehicle that met our wishes. No pressure whatsoever. The staff at Concord BMW were great. We also plan on having our vehicle service performed at Concord BMW as they have staff that are experts in all of their line of EVs. Thank you Christian for an awesome experience!

Jim and Michelle C.

Clayden Wethington

My first BMW purchase at BMW Concord was exceptional, all thanks to salesperson Ms. Raquel Lopez and Ben, the financial manager.  Raquel was knowledgeable, attentive, and made the car buying process a breeze. Ben was incredibly helpful, making the financing clear and manageable. Their professionalism and dedication made me feel confident and well-cared for. I highly recommend Ms. Lopez and Ben to anyone looking to buy a car with ease and confidence. Thank you both for such a memorable first BMW purchase!

Jesse DeMesa

Bought my next BMW. It was long overdue to upgrade after putting 308k miles on my original new BMW 2004 530i.

A major shout out to the staff at BMW Concord that made the experience exceptional, painless, and what you'd want buying your ultimate driving machine or any luxury sedan for that matter. I've worked with many dealers and cannot recommend BMW Concord and their team highly enough.

I did a lot of research and was very pleasantly surprised to find numerous references and info on the engine, features and how BMW has marched to the top 3 as far as reliability just below the top Japanese auto makers. I am a super BMW fanatic but wanted to make sure I was making a great choice that would be a pleasure for many years.

I looked across the entire USA for a CPO 540i vehicle in the 2020-2021 range. Worked with a dealership in SoCal and in Florida but in the end chose a car from BMW Concord.

Thanks to Kris Mang for making it super easy to test drive a 2020 540i. I came back a few days later when i found exactly what i wanted and it happened to be at their location.

Since Kris was out when i came to test drive and ultimately purchase a 2021 540i that fit my specs, he referred me to Tony Yuan. Tony was AMAZING throughout the process. No games, no hard sales, no hidden costs, just transparency, honesty, and support throughout the process.

The next day to finish the purchase, i worked with Eleni Wright in the finance department to finalize the financing, documentation and desired options. No round of 'pushy' sales on additional options and warranties that i didn't need. I chose the warranties that met my needs after a very transparent and honest explanation of benefits, cost, and trade offs. She was amazingly helpful throughout and even when i changed my mind at the last minute to remove one of the add-ons warranties.

After all was signed it was time to be guided through my new 2021 540i. Thank you to my BMW "Genius" Toni Brown for patiently showing me all the important features before i drove off with my new car. She took the time to set up Apple Car Play, user profiles, and my phone app.

I don't live the in the Bay Area anymore, but happened to be visiting up north from SoCal and found the perfect BMW from THE PERFECT dealership that you should absolutely consider. When i visit next time up north i will take them up on stopping by for a cup of joe. And will consider them again in the future.

Thank you BMW Concord. You're the best!

Bmw Concord

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