500 West Lake Street Elmhurst, IL
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.8
(1,926 reviews)
5.0
Eugene was very professional. I drove 3 hours to do business with the dealership and they made the trip worth while. Eugene kept in contact with me the entire time, and had everything ready for me to spend minimum time sitting around. It's a breath of fresh air to have had the chance to work with this guy. (UPDATE) Due to services and other things being done on the vehicle I have to express how professional and quick this dealership was to help me. I didn't come out a penny, but was treated like I just spent 100k. Top class customer service, sales department, and maintenance department. I don't think that I will buy from anywhere else.
5.0
I recently had the pleasure of purchasing my second car from BMW of Elmhurst on a Sunday, and I must say, the experience was nothing short of exceptional. In the last two weeks leading up to the purchase, Eugene was incredibly responsive, answering all my questions and addressing my concerns promptly. His ability to offer a good deal was impressive and greatly appreciated. Having been a customer for the past four years, I've had the opportunity to experience their service firsthand, and it has consistently been outstanding. The dedication and professionalism of Eugene and the BMW Of Elmhurst service team have made every visit a pleasure. For all BMW enthusiasts looking for a trustworthy and reliable dealership that goes above and beyond, I highly recommend Eugene and the team at BMW Of Elmhurst. Their commitment to excellence in customer service and satisfaction is truly remarkable.
5.0
It was a great car purchasing experience! Glenn was a very knowledgeable advisor and did not waste my time. He got us into the car for a test ride quickly. The car price was negotiated quickly and I got a great trade in value as well. Jay was the finance manager and was a real pleasure to work with! Finally, Sam was the BMW head genius and got me up to speed on the essentials of this very techno automobile! I will certainly purchase my next BMW from BMW of Elmhurst!
5.0
First class service end to end from initial discussions to vehicle pick up. I communicated with two other BMW dealerships prior and they did not compare. Elmhurst, specifically Eugene, was hands down more dedicated to hearing what I wanted, my price range, friendly and took me seriously. Highly recommend! Oh and the i4 is an amazing car so far!
5.0
After listening to some of my friends horror stories of their recent car buying experiences, I went in to test drive an M240i expecting it to take up most of my day. I was in at 1:30 and had all of the lease paperwork finished up before 4:30. This experience has been hands down the easiest dealership experience I have ever had. Josh did a fantastic job getting me into my vehicle. I'll see you guys in 3 years for my next car.