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777 Kapiolani Blvd Honolulu, HI

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.6

(3,097 reviews)

Most recent consumer reviews

5.0

from Amaree Holloway, 2 weeks ago

Samaria and the BMW staff was exceptional from start to finish .The staff were incredibly knowledgeable and attentive, guiding me through every step of the process with professionalism and expertise. The showroom itself was immaculate, showcasing the latest models in all their glory. The test drive was an unforgettable experience, allowing me to truly feel the performance and precision of the BMW engineering. When it came time to finalize the purchase, the dealership made the entire transaction smooth and seamless. Overall, my time at the BMW dealership exceeded all expectations, leaving me confident and excited about my decision to join the BMW family.

5.0

from Olivia Cantwell, a month ago

I was very pleased with the service at BMW of Honolulu. I went in to buy a used car and was treated very well. Mikey was very knowledgeable about all the features of the car I came in to see, even though it wasn’t a BMW. I felt their pricing was fair and they were very easy to work with. They even let me take the car home that day, despite my payment transfer not having gone through yet due to it being from a mainland bank. All smiles here!

5.0

from Raquel Sykes, 5 months ago

I had the pleasure of working with Marlon Marquez at BMW of Honolulu, and I can't express how fantastic the experience was! Marlon's expertise and guidance made the car-buying process smooth and enjoyable. His friendly demeanor and genuine interest in helping us find the perfect car truly stood out. Kudos to Marlon for making our BMW experience memorable and stress-free! So happy with my BMW :)

5.0

from Kristie Maruyama, 3 weeks ago

I've been a BMW owner for quite some time, and overall, the service has been excellent. However, I must highlight the exceptional service provided by Mike Castaneda, my salesperson. He has consistently gone above and beyond to address all my needs and questions, even after my purchase. During my last service appointment, I was assigned to Danny, who was newly hired, and I must say, he was excellent as well. Both Mike and Danny demonstrate remarkable care and patience. My experiences with them have been nothing short of 5-star, and if there were a 6-star rating, they would undoubtedly deserve it.