2777 Jolly Road Okemos, MI
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(550 reviews)
5.0
Top-Notch Experience at BMW of Okemos! I recently purchased a new BMW from Okemos, and I can't say enough good things about the entire experience. From the moment I walked in, I was met with professionalism and attentiveness. My client advisor, Nathan Morrison, truly went above and beyond. He was incredibly knowledgeable and patient, answering all my questions thoroughly throughout the entire sales process. He even took the extra step to personally deliver my new car, despite me living over an hour away! This level of dedication is rare and truly exceptional. After taking delivery, Noe Beltron-Lujano provided an excellent orientation of the vehicle. He was incredibly helpful setting up the iDrive system, ensuring I felt comfortable and confident behind the wheel. Finally, a big thank you to John Krzanowski, the business manager. His courtesy calls and follow-ups ensured everything went smoothly with the transaction. He truly put my mind at ease throughout the process. Thanks to Nathan, Noe, John, and the entire team at BMW of Okemos, I'm not just a happy customer, I'm an advocate for their dealership. Their professionalism and commitment to customer satisfaction are unmatched. If you're looking for a new BMW, I highly recommend checking out BMW of Okemos!
5.0
Tyler in Service just did a great job of getting me taken care of. Been in business with BMW of Okemos for seven years—I own two BMWs now—and they are just superb. They tell the customer what's needed, get it done perfectly, and answer any questions or concerns. It's a nice experience too to go in for the car, find out they reduced the price, and then drive off in an interior that's been carefully cleaned up and detailed. The best auto dealership I've ever worked with, by far.
5.0
Excellent service and friendly staff. Buying a car has been very smooth and easy process. Justin in sales is a very polite and caring person. I highly recommend him.
5.0
John and Nathan went out of their way to look up all the options I had to meet my needs for a new car, they worked fast and made themselves available anytime I had questions. I was greeted by other staff that was not working with me offering me coffee/water. A very comfortable environment 10/10 recommend for anyone.