9702 Reisterstown Rd Owings Mills, MD
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(1,513 reviews)
5.0
Lee was great and helped me find my next car stress-free. Did not try to pressure me into a decision and was 100% transparent about everything. Great experience and will continue coming back for years to come.
5.0
This dealer has a welcoming and friendly atmosphere. They let us pick the car we wanted no matter how many times we wanted to test drive. They had great selection. Our salesman, Mr. Fairfax, was fantastic.
5.0
I had the pleaser to work with Lee at the BMW of Owings Mills. It was the best experience I ever had to purchase a vehicle. In my life time I had purchased over 30 cars and by far Lee was the best Client Advisor I've dealt with. This was my first BMW electric car (2024 BMW ix). Lee went above and beyond to make this transaction as smooth as possible. I was dealt with respect and not once I felt I was pressured to make this purchase. I highly recommend Lee for your future BMW purchase. I guarantee you will not be disappointed.. Thank you lee!
5.0
I live quite far away and drove almost 5hrs to come to this dealership for a reason! This dealership is amazing and has an extremely friendly vibe, My sales person was Mr. Eric Lowery, he was excellent to work with. I bought my X7 M60 from him, I love the car! he was very amicable and was always available for any questions or concerns I had. I never felt like I was being pushed into something that I didn't want and that was the best sales service I have ever received Thank you so much Eric! I also worked with Daniel Kim, who is the finance manager and we had a fun conversation where he made the whole process a breeze. He is very informative and tries to help you if you are within budget. He was very transparent and guided us every step of the way. I'd also like to thank David Hess, who was phenomenal and helped us with the pricing and had a very friendly demeanor and helped us to lock in this deal. Lastly, we met with the owner Mr. Imran, who made us feel at home and I was extremely happy with how the dealership is run and how he welcomed us. This place has great car selection, amazing prices and the atmosphere is extremely welcoming. I'd highly recommend this dealership even if you are far away, Eric is my man, but everyone here is very helpful and will work with you in getting what you want. I will be coming back for my second car from here. Thank you so much everyone! Happy New Year!
5.0
I recently had the pleasure of working with Daniel as my sales representative, and I couldn't be happier with the entire car buying experience. From start to finish, Daniel was the epitome of professionalism and customer service. First and foremost, what sets Daniel apart is his approach—never pushy and always considerate of my preferences. He took the time to understand exactly what I was looking for in a car and provided valuable insights without any sales pressure. His friendly and approachable demeanor made the entire process enjoyable. I fell in love with the car, and Daniel's expertise made the decision-making process a breeze. He was incredibly knowledgeable about the vehicle, answering all my questions and ensuring I felt confident in my choice. One aspect that truly impressed me was Daniel's commitment to resolving any issues promptly. Even minor concerns were addressed with efficiency and care, showcasing his dedication to customer satisfaction. What stood out the most was his willingness to go above and beyond to meet my needs. Daniel's extra efforts truly made a difference and solidified my trust in him and the dealership. In the end, I am thrilled with my purchase. The entire sale was smooth, and I left the dealership with the assurance that I made the right choice. If you're in the market for a car and want a stress-free, enjoyable buying experience, I highly recommend working with Daniel. I love my new car, and I'm grateful for the outstanding service provided by Daniel and the entire dealership team. Five stars all the way!