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221 Andover Street Peabody, MA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(2,401 reviews)

Most recent consumer reviews

5.0

from Kimberly Shields, 3 weeks ago

I had an exceptional experience at Peabody BMW. From the moment I walked in, the service provided by Mohamad Beydoun in sales was outstanding. He was efficient yet never made me feel rushed or pressured, ensuring a stress-free environment during the entire process. What truly impressed me was his thoughtful gesture of securing my vehicle in a garage until I was ready to register it, showcasing a level of care that goes beyond the typical sales experience. Moving on to the finance department, Joseph Schultz went above and beyond to ensure that my needs were met while staying within my budget. He patiently explained all my warranty options, making sure I fully understood each choice. His dedication to customer satisfaction made the financing aspect of my purchase not only smooth but surprisingly enjoyable. Additionally, the professionalism exhibited by Jaden during the vehicle delivery was exceptional. He took the time to walk me through the various functions of my car, ensuring that I felt comfortable and confident before driving off. A heartfelt thank you to Mohamad, Joseph, and Jaden for their exemplary service and commitment to customer satisfaction. Peabody BMW has truly set the bar high for excellence in automotive sales and service.

5.0

from Peter Peters, in the last week

I recently worked with Laris when buying my my first BMW (third time working with him). His professionalism, extensive vehicle knowledge, and no-pressure approach made the experience outstanding. Laris was courteous, respectful, and genuinely interested in ensuring my satisfaction. His expertise in BMW vehicles was impressive, and he patiently answered all my questions. Unlike some salespeople, Laris didn’t push aggressively; he allowed me to explore options, test drive the car, and take my time. He actively listened to my requirements and preferences, guiding me toward the BMW 530i. In summary, Laris’s professionalism, knowledge, and customer-centric approach made my BMW purchase delightful. Highly recommend him! Thank you, Laris!

5.0

from Olga Lee, 2 weeks ago

Had a wonderful experience with BMW Peabody. Laris Gacanovic was my client advisor and was very helpful, knowledgeable and friendly. From sales, management, finance, to service, the entire team was exceptional. Thank you!

5.0

from Amy B, 2 months ago

From start to finish, our experience at Peabody BMW, was great! We worked with Dan Kimball, and he made our car buying experience enjoyable. Dan was polite, professional and incredibly knowledgeable. He was accommodating, and worked diligently, to ensure the process was smooth. This was far the easiest car shopping experience we have ever had. Dan personally delivered our vehicle to our home. He took into consideration this was our first BMW, and took the time to walk me through the many options the X7 has to offer. I cannot recommend Dan and Peabody BMW more! Go see Dan. You’ll be happy you did!

5.0

from Jessica, 2 months ago

I recently had the pleasure of purchasing a car, and I can't express how thrilled I am with the entire experience. From start to finish, every aspect of the process was seamless and satisfying, thanks to the exceptional service provided by the dealership. First and foremost, John, our salesman at the dealership was incredibly friendly and knowledgeable. His expertise made me feel confident in my decision-making process, and I never once felt rushed or overwhelmed. The delivery of the car was a memorable experience in itself. The dealership went above and beyond to ensure that everything was in order, from completing the paperwork to giving the car a final inspection. Michael took the time to walk me through the features and functions, ensuring that I was comfortable and confident behind the wheel before driving off the lot. Overall, my experience buying a car was nothing short of exceptional, all thanks to the outstanding team at the dealership. Their professionalism, expertise, and dedication to customer satisfaction truly set them apart, and I wouldn't hesitate to recommend them to anyone in the market for a new vehicle. Thank you for making my car-buying experience such a positive one!