4801 Baum Blvd Pittsburgh, PA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(1,277 reviews)
5.0
I purchased a CPO BMW from out of state. The process could not have been smoother! Brayden helped me from start to finish. He knew all the details about the car and provided frequent updates throughout the purchase process. All paperwork was accomplished online. No hidden fees or shady tactics. Everyone was courteous, knowledgeable, and professional. Car arrived in pristine condition and looks incredible! I am honestly shocked at how good this process was. Highly recommended!
5.0
I highly recommend Brayden from sales. He will get you in the car you want as fast as possible. Very responsive, knowledgeable, and willing to help. Bradley from the service department is great as well. He keeps you updated on your vehicle and is very meticulous with his work! 3 weeks after I purchased a vehicle from here. My check engine light came on and had some issues that needed taken care of. The sales manager Chris worked out a deal with me to cover half of the expenses even though nothing was covered with my selected warranty. He went out of his way to ensure that the customers are taken care of and is a man of his word. If you’re thinking about purchasing a luxury vehicle, I would recommend P&W BMW in Pittsburgh!
5.0
I had a fantastic experience with P&W and cannot recommend them enough. I worked with Gregg, Sarah, Jacob, and Bill on the transaction. There was follow up on a few small issues with my recent purchase that they were not only able to rectify quickly, but went above and beyond with their service. They were professional throughout every point of contact and I look forward to being a return customer. I love my 2018 BMW M3 and I can thank P&W and the people specifically for getting me into one of my dream cars.
5.0
Absolutely amazing customer service!! Gregg was the best. Even throughout a month and a half stop sale Gregg kept me up to date and informed on the status. Couldn’t have asked for a better experience. Everyone at the dealership went above and beyond!! Will absolutely be back again