Bmw Of Towson

Manraj Matharu

Spent some time searching for a white M4 Competition. After no luck from my local dealerships, I saw that Towson BMW had one on their showroom floor. I called Tuesday evening and spoke to Fernando. Asked him to please reserve the car for me so I can come the following evening (I’m 3 hours away). He ensured me he would. I get there the following evening and the car is sitting in front, detailed and with a full tank. Walked inside and was met by Fernando who came on his day off just to show me the car. 100% satisfied with every step of this purchase. From Fernando in sales, to Jamal with walking me through the technical aspects of the vehicle, to the finance department. Zero complaints. Have quite a few vehicles, and this was the best dealership experience I’ve had yet. Will be back for the M850.

Michael Cancio

Had a great experience with purchasing our 2023 Toyota Tundra. Fernando was excellent and made sure we were taken care of. He kept us updated with everything as we moved along the car buying process and had us in our vehicle quickly. Thanks.

Roe Mirabelle

Access to drive several models under our consideration was possible at BMW Towson.  Our sales rep, Casey, ensured we had access and drive time with each.  He was an awesome  professional and returned price quotes quickly.  Excellent experience in purchasing our new vehicle.

I just had a Service call with my vehicle and felt I was treated with outstanding service and great technical expertise by the staff.   The service manager, John, is a total professional.  Very competent service department and skilled.  Good experience.

Lisa “Gluvely” G

I bought my vehicle in for a routine oil change which was part of a 3 year service plan. My service representative Christian was friendly and professional. He understood that I would be waiting for my vehicle and kept me abreast of any findings. As it turned out I needed additional service that would require me to leave my vehicle. Although there was additional cost, Christian quickly put me in a loaner vehicle so that I could get on with my day. In addition, I was able to utilize a promised credit by the general manager, that was given to me a year ago. I'm very pleased with my service experience at BMW of Towson as I always am whenever I bring my vehicle in!  - Lisa G.

David Shier

The sales process was smooth, no hidden fees.   Everything was disclosed upfront. Jesse was my sales person who answered all my questions and rectified all pending issues with the vehicle.  The sales department dropped the ball as to not getting the detailing done in a timely manner so I had to knock off a star for that.   Overall, a very good experience!

Bmw Of Towson

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