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955 Aaron Drive Richland, WA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.7

(727 reviews)

Most recent consumer reviews

5.0

from Nicholas Drake, in the last week

Eli Reyna goes the extra mile. We had all sorts of of issues to work out and changed our mind on vehicles multiple times. Eli, without hesitation put in a work ethic towards the deal that was unmatched by anyone. Never once did he get irritated or frustrated with me (visibly ????), he just continued to push until we got the deal we were working for. The entire team is pleasant and easy to work with, having a common goal in mind. Leaving with the deal you deserve!

5.0

from Steven Dean, 4 weeks ago

I recently moved to the area and got my car serviced at this dealer for the first time. I left extremely impressed! My car was serviced ahead of the scheduled/promised time. And it was sparkling clean! My service advisor Damian is awesome! He’s extremely professional and knowledgeable. BMW of Tri Cities and Damian get 5 stars from me!

5.0

from TJ Yager, 5 months ago

Ordered a BMW at this dealership. I am 100% satisfied with the transaction from selling my used BMW to ordering and receiving delivery of the new BMW. Very informative from both sales (Zina) and finance (Armando) teams. Highly recommend for an easy stress free transaction. Thanks again!!

5.0

from Don Maher, a month ago

I have leased and bought multiple vehicles with the Eli Reyna and Armando Cisneros team over many years. They have always both put in great effort to make sure that they know what I am interested in, know all the alternatives, and help me decide what works best for me. Most important is that they make me feel confident and comfortable about my decision. They are always readily available if questions arise in the future. Professional, personable, very knowledgeable and a very non-pressured approach. They clearly are the high standard one thinks of when you hear the name BMW and Audi!

5.0

from Aaron Banta, 3 weeks ago

Excellent experience at BMW Tri-Cities. I worked with Miguel Reyna last year when considering an X5 for my wife. The timing wasn't right then but when I reached out to him this week when my wife's vehicle suddenly needed to be sold, he quickly jumped into action to help us get what she needed. He went above and beyond to ensure we got the vehicle we wanted, worked diligently to work out the best purchase arrangements for us, and has been incredibly attentive in helping us set up her new dream car!