7 Saunders Way Westbrook, ME
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(991 reviews)
5.0
Had a great experience working with Brittney and would highly recommend asking for her if you stop into the dealership. She made the whole process easy. From walking in on a whim, she didn’t hover, asked what I was interested in, gave me the keys, and let me go for a solo test drive; which was so appreciated and a very different experience then other competitors in the area. She’s very knowledgeable and responsive in communication. She even checks in after purchase to see how it’s going and if there’s any questions. Overall, 10/10 experience with Brittney purchasing a new vehicle and will definitely be my first stop when looking for the next down the line. Plus, I’m absolutely loving the the new car.
5.0
I just purchase my second BMW from Zach Plourde and had a fantastic experience! Like the first purchase, Zach made the transaction very easy. He listened to my needs and placed me in a very nice SUV. Matt in financing was also very efficient while making me feel important. I can’t say enough about the folks that work at this dealership. The customer service is top notch!
5.0
I called Westbrook BMW after seeing a used BMW 2018 340 on their website. I live 2 hours away and wanted a video of the car. Zack Plourd instantly sent a detailed video of the car, and was very knowledgeable about it's history. When I arrived to purchase the car, it was detailed and in amazing condition. He even made sure I had a full tank of gas. Every step of the transaction was easy. Zack took his time to go over the car with me. Matt Ross did a great job explaining all of our options when we went to pay. I have purchased 3 BMW's in California in the past and this was the best transaction. Thanks Zack and Westbrook BMW
5.0
We had a fabulous experience at this dealership. The salesman who initially greeted us and eventually sold us our new vehicle (Zach Plourd) was very courteous, professional and very knowledgeable about BMW. More importantly he was not overbearing in his approach and did not greet us with pressure as can often be experienced in this industry. He was very attentive to all our questions and requests and kept in contact with us very well while we decided on the vehicle to purchase. I would strongly recommend this dealership. The experience from sales staff to loan officer was a very pleasant one. And yes.. we love the new vehicle!
5.0
I had the best experience at BMW of Westbrook! Zack and Matt were easy to talk to and do business with. There was no high pressure sales and it was worth the 3 hour drive to get there! I love my new car! I just have to take a course to learn how to operate it:)