Bmw Of York

Christina Mccullough

I've purchased two vehicles from BMW of York and each experience was great from sales to service! Evan in sales is very knowledgeable and easy to work with and Brian's service team is skilled and extremely thorough. You won't be disappointed purchasing and servicing your car here!

Brian Donohue

Thank you Anthony and Adam for an extremely smooth and easy buying experience. Drove 5 hours here to pick up my dream car and couldn’t be happier!

Doug

Ben Burch is not just a sales person, he's a true sales professional. I could not ask for a better professional to sell me my car. I inquired about a pre-owned Lexus last month and asked him to to do a bit of leg work for me and he did it without hesitation. He really went above and beyond and was straight forward and honest through the whole process, sent me pictures and videos of the under carriage before I got there. I drove 4 hours in traffic to see the vehicle and it did not disappoint, and neither did Ben or any of the staff. So many other vehicles I have gone to see in person were over the top "re-condtioned" and bathed in greasy upholstery dressing or armor all. Not this vehicle, it was very clean and done right. 5 stars to the detail department as well. Because I was an out of state buyer we had to wait until the title was in hand before I could officially purchase the vehicle and take it home with me due to PA selling regulations. Ben and the sales management team allowed me to still agree on a deal in good faith and place a deposit to hold it for me rather than try to sell it to a local buyer before the end of June which I am sure they could've easily done. Ben was excellent at keeping me updated and informed throughout the few weeks of waiting for the title to come in from the trade in deal. Not only that, I did notice that they took the vehicle off of the website and set the car aside for me rather than line up potential buyers as a contingency plan. I want to express my gratitude to Ben and the sales team for this, that is on another level of class and integrity in my opinion. It's just a nice gesture that I didn't expect from these fine people at BMW of York. I picked the vehicle up today and could not be happier with the entire process. Shout out to Ben's fellow sales professional who grabbed my 2nd set of keys from the detail department to help out and the finance manger that walked me through the final paperwork, friendly and nice gentlemen. Even the service staff greeted me kindly and offered complimentary beverages during my short wait. I work in the car industry as a service advisor and was very impressed with every aspect of this experience. In total I traveled about 10 hours over 2 trips and would do it again in a heartbeat! Thank you to all the good kind people there and big thank you to Ben Burch. Ben is THE MAN! Please go see Ben and the people at this class establishment, you will not be disappointed!

nureli M

There are many journeys a person takes in their life and few strangers along the way a person needs to trust blindly. Do this right, the story told from these journeys is one full of smiles, excitement, and the story repeated without bore. When I grow old, I will remember the experience I had buying from BMW of York as one of these journey’s.
Avery with that quickness got me in touch with Ben, who wrapped together a bmw w a pretty deal, and sent me down to the GM who chatted with me before wishing me safe travels.
It is in my opinion that BMW of York will be successful due to the quality personnel. It doesn’t take computers and robots to make businesses succeed, just well trained staff.
The principle behind selling automobiles is often misunderstood as a “house always wins” mentality. While this anti-capitalistic attitude is correct, dealerships, at their core, are still a business and need to make profit to succeed.
Other dealerships fail because they don’t make an ounce of effort to maybe fit the car selection to the consumers need. When done wrong, it contributes to the hate towards the industry.

I hope my experience helps guide future buyers towards selecting BMW of York, great service team (my cars maintenance notes were immaculate). Just with how difficult it is to keep successful business afloat in todays market, it is a monument to quality management and execution by staff for the operation’s achievements. Pass this along to the owner if you live in the area and know the head honcho.
If you’re reading this it’s too late, you’re buying a
BMW.
Long story short, bought a CPO bmw at BMW of York and it felt like the world was right again; honest GM( Joe L.), great salesman (Ben B). Please stay core to being great and I hope life rewards you both.

SFD68

Bought a used car here. Called before to make an appointment. The car was right in front of the office building, ready for a test drive, sparkling clean. The purchase process including appraisal of trade-in took about 1 hour. No hassle, no back-and-forth deal making, clear communication. Fast, transparent, easy - great service. They filled up the gas too. And… BMW has really nice key chains (for my Mercedes used GLA)! Can only recommend it.

Bmw Of York

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