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1675 Interstate Drive Avon, NY

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.2

(320 reviews)

Most recent consumer reviews

5.0

from Brittany Denslow, a week ago

Just purchased a 2021 Explorer from Bob Johnson in Pulaski. My first purchase in a while and it was so smooth. We worked with Paolo, he was kind, considerate, very responsive and made the whole deal as seamless and pleasant as buying a car could possibly be. We went with in-house financing and Bob Johnson and Paolo were great to work with on that front as well. Will definitely be returning for my next purchase!

5.0

from tim carr, a month ago

I recently purchased a 2022 Ford F150, super cab, Sport Edition on April 15,2024. I had Sarah Craighead as my Salesperson. I've bought 6 vehicles in Pulaski, 2 of them from Sarah. Excellent service, great personality, honest, down to earth, great salesperson, worked well with me on both sales. I felt very comfortable dealing with Pulaski Ford because of her. I did purchase a truck, as mentioned above. When I drove away I felt I got a great deal from Sarah from her efforts. Thanks to Sarah Craighead. If you're looking for a excellent sales person who will do her best to make a good deal with you, ask for Sarah you will not be disappointed. Thank you Sarah Craighead, Tim Carr

4.0

from Martha Moore, a month ago

Bob Johnson Auto Group made my car buying easy! The salesperson was very friendly and made me comfortable. It would have been helpful if the salesperson was more familiar with the car features. It was my first time buying a hybrid. Overall, I am very happy with my experience.

4.0

from Joshua Taylor, 3 months ago

Everyone we worked with at Bob Johnson Ford was courteous and helpful, and we especially appreciated that the vehicle we wanted to test drive was ready to go when we got there because we had called ahead. It was a pre-owned vehicle and they were willing to negotiate on one bit of minor damage that we found, leaving all parties happy. There was a bit of a disconnect between sales and service though. We came back the next week to pick up the vehicle, to find out that last minute it hadn't passed inspection because of bad tire wear. They had a new set of tires put on for free, which we are very grateful for, but because of timing we weren't able to get the vehicle until the next day, meaning we've driven an hour each way to pick up a car that we couldn't bring home. That said, they were very accommodating and after the new tires were put on, they had someone drive down to us to take care of the paperwork and drop off the car. I'll definitely keep Bob Johnson Ford on my radar the next time I'm looking for a vehicle.