3817 West Henrietta Road Rochester, NY
Get Directions
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(965 reviews)
5.0
Purchased my third Nissan with Bill Treadway. Amazing process. Best deal around. It's like going to visit family and you walk out with a car. The finance team went above and beyond getting me the best possible deal. I just wouldn't want to go anywhere else!!!
5.0
I was hesitant to switch to a new dealership but decided to check Bob Johnson due to excellent lease deals i heard about. Mark Intini gave us the" old fashioned " customer service with his knowledge and straight shooting. Never did we feel pressured or rushed. (Rare nowadays)If you're in the market I highly recommend this salesman and the dealership.
5.0
Alyssa is absolutely the best. She was super professional, kind, knowledgeable, and accommodating. She took the time to listen to my concerns and took immediate action. Kept me updated and did everything in her power to help me during a stressful situation. Can't thank her enough for her kindness and professionalism. Looking forward to schedule all my next car maintenance services with her. A big thank you also to the service manager for calling me back after my voicemail following a less positive experience with the call center. Their level of professionalism and attention to the customer makes the difference and is appreciated.
5.0
My daughter and I came in to Bob Johnson with an oddball lease setup from another dealer. We wanted to purchase the car and only had a week left in the lease. Our sales and financial folks there worked hard and got everything out for us. Very happy with their efforts!
5.0
The manager Joe and salesman Jurian were so helpful. I was able to buy my dream car instead of lease and I couldn’t have done it without the two of them. They went out of their way to find the exact model car I was looking for at another dealership and bring it to theirs for me to buy & pick up. Highly recommend working with Bob Johnson Volkswagen!