1833 E. Jefferson Ave. Detroit, MI
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.3
(673 reviews)
5.0
Superb experience. Highest levels of service and professionalism from the time Roy answered my call till Rob Chesney called me to pick my BMW up. Maurice and Ty with the shuttle service were just great. 100% would recommend, and I'll be back. Thanks again.
5.0
Phenomenal customer service and work ethic! Chrissy and Derrick always come through!! I can’t imagine going elsewhere! Any problem that may arise they are on it and solve immediately! Attention to the customer and detail is absolutely amazing and appreciated… such a refreshing experience in this fast paced world!!! Thank you Bob Maxey over 16 years strong and still bringing priceless experience with customer service!! The greatest thing is my son who will be driving soon will be obtaining his first car from Bob Maxey !! We are so excited to carry out the journey with Bob Maxey! Chrissy is a charm love her always going the extra mile, I can’t wait to bring my son back to lease his first car … and bye the way just absolutely love my new truck …. 16 years strong !!
5.0
Bob Maxy Ford Dealership is the ultimate dealership that make customers vehicle dreams come true. I purchased a 2024 F-150 Platinum as my 1st truck owning. Whitney Phillips, the sales representative, knowledge and experience being "a customer priorities firsthand," put my experience buying a car at ease. Her sales pitch did not make me resent the fact of buying my car. The price negotiatiation was to my liking and there were no hidden or unexpected fees in our final price. Whitney was straightforward with no agenda to price gouge my pockets. I would absolutely recommend friends and family members to this dealership. Any questions I had were answered plainly with enough information provided. Another reason to go with Bob Maxey Ford, is their competitive interest rates on new cars. Thank you Ms. Whitney for your professionalism and hard work. I will definitely be working with you in the future.
5.0
An elderly, sick friend of mine was in the hospital and had lost his car keys.I went in to Bob Maxey Ford on East Jefferson to find out how to resolve this problem. There I had the good fortune to encounter Ms Whitney Phillips. Not only did she tell me what to do, she ran off the paperwork with the VIN #, etc. She also took me out to the lot and showed me how to use the touch pad to at least open the locked door w/o a key. Ms Phillips did all this knowing full well that I was not buying a car. I just needed directions. If I were to be buying a car, I'd want her to be the consultant that I'd work with.