2901 Okeechobee Blvd. West Palm Beach, FL
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.0
(134 reviews)
5.0
Had a wonderful experience buying from Braman. I did most of the process online as I am from out-of-state, but Gary was very communicative, understanding, and knowledgeable of the whole process and I was able to fly in and pick up the car within a week without any issues. The car was exactly as described! I highly recommend if you're in the market for a MINI (or any of Braman's other brands they sell), you'll be in good hands!
5.0
I absolutely love my brand new Mini Resolute Edition. Henry is a top notch sales guy. He has great timing, was consistent and ultimately the guy I asked for when I walked into the showroom [while waiting for my certified pre-owned, that was in for an expected service.] He drove her out of the showroom so I could test drive her, and I drove home in the car I had been waiting 6 months to see in person. My only place to buy a brand new and certified used Mini!
4.0
What started as an unfortunate parts & service experience ended in a happy resolution. There were some miscommunications but Mr. Simmons went above and beyond to make things right and we will continue to choose Braman Mini for our service needs.
5.0
Incredible customer service and great dealership. First let me say that usually "great" and "dealership" don't go together but at Braman PB it does. No sales people that fight over you or are aggressive. This was an amazing experience from the get go. I stated my budget walking in and walked out exactly at my number. I got the wheel package - a necessary thing in South Florida. Sometimes you don't know if you're being over sold but I was convinced by KP and the loan manager. KP our sales representative was very attentive to our needs, but not pushy at all. As a woman sometimes I feel that I don't get the same treatment but KP was very professional and to the point. Seriously, go to Braman. And when you get there ask for him. My daughter loves her new Mini!
5.0
Chelsea was our service rep, and my wife and I were completely amazed and impressed. We have had 18 cars together from Jags to a Cadillac, Toyotas, etc and this was probably the best out of any service department we've been to. Only one other GM dept in Washington had this type of service. Yes, the mechanics were great, courtesy wash/cleaning were amazing (and I'm picky), but Chelsea made us feel like we were the only customer they had. Guess that could be true, but doubt it. She sent us texts with updates on time, without any prompting, called for questions, and was probably the nicest person we've met since we moved to Florida. We're betting Mini Corporate steals her some day. She really knew her stuff when it came to Mini and customer service. The gentleman that helped us with our rental loaner was also outstanding, and quickly corrected a tire issue on the loaner for us. I didn't catch his name though. This service dept is well worth the 5 hour drive from Key West for an oil change and minor warranty repair.