2601 East Lincoln Hwy Coatesville, PA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.1
(279 reviews)
5.0
If you're looking for an exceptional car buying experience, Hoskins ford is it. Dealers that treat you like family, a team mentality, staff that says "here, take my number and text me directly if you have any issues." It's a personalized experience from the moment you walk in the door. I can't recommend this dealership enough... go here. Specifically mike and Joe are A++ and all around great guys who have your best interest in mind.
5.0
I recently needed a car repair on my 2019 Ford escape. Being new to the Chester county area from Delaware county I had reached out to Brian Hoskins Ford for my car needs. It was the best decision I've ever made the staff there is beyond friendly, personable, and follow up very quickly with any questions you may have. last week on Thursday, 11 April I had my car inspected and it was in need of a costly repair which was covered by a plan that I had purchased through Ford and was very happy to know that it was covered except for the deductible. Steve Cooke at Brian Hoskins was attentive and responded to any questions I had regarding my service. He is a great asset to their service department and I would recommend highly not only Brian Hoskins, but asking for Steve when you have any car care questions
5.0
Awesome Customer Experience! Steve was great! Took me in without an appointment. I was in a hard place! I had two roofing nails in both back tires. Go figure. Hoskins Ford and Steve made the situation better again. 2015 Ford Focus in Saturday and out the following Monday early afternoon. Again, Awesome! Thanks!
5.0
Ready for a feel good story?? We bought an 18 Explorer 2 years ago. With only 63,000 miles on it the water pump just went out. This was a $3,500 repair minimum. I bought the warranty that they mentioned at the time of sale and my local shop was only able to get me a potential $1,500 of it covered. When I talked to Matt the sales manager, he sent a tow truck 68 miles away for the vehicle, fixed it in two days, and my total cost was & $35. You want to talk about customer service? This was REMARKABLE service, and they now have a customer for as long as Matt and I should mention Nick as well are working there. You just don’t get customer service like that these days. Thank you Brian Hoskins Ford. See ya soon!
5.0
This was my first service visit at Brian Hoskins Ford. I was completely satisfied with all aspects of my visit from check-in to pick-up. This was also the first vehicle that I purchased at Hoskins Ford and I was also completely satisfied with that sale. I am a Ford person and have purchased many Fords over the years and I wouldn't hesitate to buy another one at Brian Hoskins Ford.