Byers Volkswagen

Erik Brooker

My sales rep was great.  He made the experience very easy from start to finish. I would have given it 5 stars but there were two things listed on the vehicles key features (online) that ended up not being on the vehicle. It was 2 features that I wanted and did not realize until the next day after I purchased the SUV. Online the features stated the vehicle had a power lift gate and blind spot monitoring.  After getting the vehicle home it does not have either feature in which I was very disappointed on.

Greg Davis

The Byers Service team did an outstanding job and was able to cover an engine repair under warranty because I was able to get it in before it passed the 50k mark. Additionally they were very courteous and arranged Lyft rides for me to the garage and back which was a huge logistical help for me on the day of the repairs. I highly recommend them

Brian Ingram

Bobby was prompt to respond to me about what was happening with my vehicle and the entire staff was courteous and respectful.  They accurately diagnosed my vehicle and completed the repair.  So much better than Germain.  I will most definitely return.

Megan McIntyre

Love this service center- always very friendly. Had my 2 month old son with me - they had a changing table available, and a comfortable waiting area where I was able to get a coffee and sit down with my kiddo. The team that helped me (Jeff) knew my hands were full and came over to me with all the updates in addition to getting the text updates. Mechanics were also very thorough and definitely trusted their recommendations.

John Fischer

This was my first experience with Byers Volkswagen. I brought my car in for a 120,000 mile service package and requested a few other items be inspected. They were professional, knowledgeable, and personable. All pricing was clear and upfront with no hidden fees or taxes. When other maintenance items were identified  they notified me promptly and advised me on what was needed. When I went to pick up my car I was a bit later than expected and the service reps weren’t there.  However, another employee saw me and was able to contact my service rep who had just left the parking lot. Instead of saying I could pick it up the next day Bobby turned around and came back to ensure I was taken care of. That is service, that is leadership, that is genuine care and compassion that I was not expecting.

Byers Volkswagen

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