Car Search Usa

Russell Y

I was hesitant because of the poor ratings. Many say they have had a poor experience. I think they just lack experience in purchasing a car. My transaction was easy and painless. Kevin let me take the car to the mechanic of my choice. Kevin agreed to fix the one issue I pointed out without hesitation.

I would recommend this dealership. Kevin was straight forward and easy to work with!

Thanks!

Albert Adolphus

Jack was our salesman, he was helpful.
Kevin was the finance guy and was awesome:
Jessica was the receptionist and made sure our child was happy when in the office, offering him Juices and snacks.
As with any used car Our BMW had minor things pop up after the sale. However we were very pleased with how the dealership handled the minor issues. They kept all their promises and made sure we were happy with our purchase. I believe they went above and beyond to make sure we had exactly what was promised.  I treaded them with respect and they did the same! I would not hesitate to buy another vehicle from this dealership.

Monica Laureano

Everyone at Car Search USA was incredibly super helpful. I purchased a 2006 Mazda Rx8 from them recently. I had found the vehicle online for sale. At first I was a bit skeptical about going through with the transaction as I am in Texas and the vehicle was in California. I communicated with Keven on a regular basis to work out how I could go about going to purchase this vehicle. I made the trip out to California Keven arranged to have the vehicle ready for me. He has always been extremely upfront with me. Explained to me everything I needed to know about the vehicles condition over the phone and when I arrived everything he had told me was on point. I chose to purchase the vehicle and drive it back to Texas, the vehicle brought me back home and I have not had any issues with it just as Keven assured me.

When it came time to do my vehicle registration from California to Texas, I came upon an issue with the Title. All I had to do was call Keven and Cristina (in the Title department) and both jumped up to help with anything I needed. Cristina very quickly sent me a label to ship it back to them, fixed the problem in no time, and shipped it back to me very quickly. I appreciate that very much. Even at the DMV, a date was missing on my title and all I had to do was call Car Search and Keven got me what I needed right away so that i would not need to do an extra trip to the DMV. I cannot stress enough how on top of everything everyone has been, from Keven to Cristina to Jessica. You all have made my life so easy in purchasing this vehicle. Thank you so so much for all your help and making this purchase a positive experience when there were so many areas anyone could have dropped the ball. You all did not. Everyone was so open to helping me quickly and thoroughly and I appreciate all of you.

I highly recommend doing business with Car Search USA , with Keven who is the best! Cristina and Jessica as well. The customer service I received exceeded all my expectations, especially when coming from out of town and not knowing what to expect when I arrived. The people at Car Search USA are always there to help you out.

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