Carter Subaru Ballard

Brittney Lao

Working with Mason was such an enjoyable experience. It was my first time buying a car on my own so he knew I was nervous and could relate to how I felt since he said he had an awful experience with his first time buying a car. He made sure that my experience wasn’t like that, and he delivered. He made sure to be transparent about all the numbers with the breakdowns and total cost of everything when it came to negotiation. He met me at a number that I was comfortable with and had idealized in order to purchase the car - and I got a killer deal! It was so refreshing to have a car salesman be so real and relatable in the experience and not feel like they’re simply pushing you to buy something, even though I know it’s their job to do so. He stayed 3 hours past the dealership hours, along with other staff, in order to make sure that I could ride home with the car that night, even though I didn’t pay until the next day! All the other staff was super nice and accommodating as well, and it just felt like a nice environment to be in. Everyone there makes you feel welcome and are very willing to help. I’m so glad that I purchased my car from this particular dealership and that I will be getting all my service done here because everyone is great. I would definitely recommend my friends or anyone to see Mason if you decide to buy a Subaru.

Aidan Acosta

I recently had the pleasure of purchasing a vehicle from Carter Subaru in Ballard, and I must say, my experience was nothing short of exceptional, all thanks to Steven Mackie.

Not only did Steven assist me in finding the right car, but he also made the entire purchasing process smooth and stress-free. His attention to detail and dedication to his customers are truly commendable. I left the dealership feeling confident and excited about my new purchase, all thanks to Stevens's exceptional service.

I highly recommend reaching out to Steven Mackie at Carter Subaru in Ballard, you won’t be disappointed. Thank you, Steven, for being the best and such a kind individual!

Janet Brooks

I’ve purchased three Subarus from this dealership over the last 10 years and sold one as a trade in. This dealership (from sales to service) is top notch. They are family owned and you can tell. No creepy aggressive sales tactics or inflated prices. I bought my first Subaru here as a single woman and never once felt taken advantage of. It’s the reason why I’ve returned and bought two more and why I always have my cars serviced here. They are very responsive and easy to get ahold of whether you prefer calls or texts. And they also have a service portal now where you can track your car in live time as it’s being worked on. I seriously don’t have one negative thing to say about this dealership!

Mary Richardson

Yesterday was my first time at carter Subaru in Ballard. I felt taken care of and respected as a customer. Specifically I worked with Leighton Russell and he was awesome! He answered all my questions, was very patient and knowledgable. He did not pressure me into anything and was overall very kind. I also appreciated his professionalism as he walked me through the process of buying a new car. Additionally, the dealership space is clean and comfortable! I would definitely recommend carter Subaru Ballard and Leighton in particular if you are looking to buy a new car!

Mary Cornish

I recently bought a new Forester at Carter Subaru in Seattle. This dealership was the perfect model of a great work culture! The entire staff––from sales rep to sales manager to finance––set the tone for a well-organized, easy, and friendly buying experience. I feel fortunate I found them. Keefer, the salesman who helped me, made the whole process less stressful and actually enjoyable! He had a good-humored, no-pressure style that was just what I needed. (He even came in beyond his work hours to help me). Matt, the finance manager, was especially knowledgeable and patient, explaining options. I couldn’t have asked for such an important purchase to go more smoothly! Thank you to the wonderful team at Carter.

Carter Subaru Ballard

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