Castlechevymchenry

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Magdalena F

Mani was extremely efficient in doing a walk in estimate for car panels.

He was able to accurately break down the labor and the cost of the parts.

The service felt like it was a second home even though I had a Kia. I felt like part of the castle family.

The estimate took about 30 Minutes.

Fantastic waiting room.

Jim Vincolese

From start to finish, these guys made it a fantastic experience.  The price advertised was the real price.  My salesman Andrew was extremely polite and knowledgeable.   The truck was advertised at a great price, and Ryan gave me good money on my trade.  Mike in finance was fantastic to deal with, super fast and on point.  The entire process took less than 3 hours!!!! Cannot say enough great things about the staff and dealership, you’ve got a new loyal customer.

Adam Friedman

I can't say enough great things about this dealership. I was working on a car search for my mother and Nicole Schomer was wonderful , super responsive and not pushy at all. Not only did she give us a fantastic deal, they delivered the car to my mother's home. They were patient and kind during the entire process. Even providing technical support for my mother post delivery.

Nicole Henryson

Overall I had a great experience each visit.  Buying my car was painless. I researched the car I wanted prior & walked off the lot with it in about 11/2 hours including test drive. Everyone was friendly & a quick wash before handing it over to me.
Tire sensors started going out 2 weeks after purchase. Brought the car back twice within 30 days. Was told no appointment needed. Got there & both times sensors were reset. Air was checked in tires. In & out quickly with a complimentary wash.  2nd time I was told 1-2 tire sensors are going out & will need to be replaced at a cost of over $200 each. I also mentioned the parking assist & parking break sensors going off while driving & was told those may also be going out. This is 2 days before my 1st payment is even due.  Thankfully I have a limited warranty & should only have to pay the deductible. 1 tire sensor & parking sensors went back out the next day.  Lost a star due to the need to put more money in replace these sensors within 30 days of driving off the lot.

Castlechevymchenry

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