Charles Boyd Cadillac

Kim W.

Found a truck online and called to make an appointment to see it.  We had over a 2 hour drive and it was detailed and parked at the front door when we got there.  Thomas was awesome to work with and made it such an easy and painless experience.  We got there at 3 and we finished the whole process way before they closed at 5.  The whole staff was very friendly and helpful.  Would highly recommend this dealership.

Camille Speed

I had a great experience at Charles Boyd Chevrolet. Isaiah was my sales person and he was fantastic.  Thank you and the rest of the staff for being so kind and helpful.

Raymond Reyes

They could've gotten a 5 star review if they would've put the spare tire back under the truck after buying a tire and the services/repairs that totaled more than $1,600.

Scott Matthews

I give 5?'s and hats off to the guys in the service department at Boyd in Henderson!!
My 3.0L Duramax diesel needed an EGR valve.
I bought an OE EGR valve online which was most economical for me. Another GMC dealership outside of Durham that I was dealing with, wasn't prompt to say the least with service at all. My truck has sat at that dealership for 2-3 weeks at a time, multiple times for simple service. I took my truck to Boyd on Tuesday, and it was repaired and ready on Thursday of the same week!! ????
They performed an excellent job!!!!
But the real kicker is another dealership wanted $1900+ to install an EGR valve supplied by them. So, that's $100 for the valve and $1,800 to install. WTH?!?!

The valve at just about every dealership is around $95.

My cost at Boyd to install 'only" of my supplied EGR valve, was around $780 ????

Now, I have around $835 invested in this repair!

Need I say more?!?!

Karri Currin

I have received excellent service from the Charles Boyd Chevrolet staff! The Service Department staff is truly awesome!!

Tim, “Manny” Brandy, John and Jay have been excellent at taking care of my unplanned car issues!!

They have handled all kinds of unplanned car issues that I have faced! From boxes going under my car,  nails in my tires and unclear messages from my car’s dashboard.

They are kind, hard working and willing to go above and beyond to work you in and inform you of what needs to be done to your vehicle!!

On one occasion, Tim Hayes and Kenneth McConnell, went above and beyond to figure out the “Steering Assist Reduced” message I received. They found that I needed a new car battery. I am truly thankful that these men figured this out, before I was left stranded on the road! Thank you!

I will definitely continue to have my car serviced here!

Charles Boyd Cadillac

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