Charles Toyota

I bought my first New car a 2024 GR Corolla Premium. Lou was great to deal with, as well as the rest of the staff. I talked to finance over text and gave a down payment. They answered all my questions and more. I drove a ways to get there, but it was well worth the drive. I couldn't be happier with the car and the service. Super easy registration also. Thanks again.

Anthony M

Amazing service, it was a hassle free experience. Definitely want to say thank you to Colby Kay, absolutely nice guy. He will help you as much as possible, and do everything in his power to help YOU get what YOU want. Truly Amazing team.

Zachary DeNovellis

My wife and I have purchased 2 vehicles from Charles Toyota in the past year and a half. We had such a great experience with salesman Brian Church the first time, that we went in looking for him when it was time to purchase the second vehicle. He is very friendly, communicative and informed.

Leslee Treadwell-Antoch

My husband and I recently purchased a new Toyota 4 Runner from Charles Toyota in Norwich. We anticipated waiting a while since we had very specific requests, however, Tommy and Brian went above and beyond to not only get our 4 Runner earlier but to take the time to go over every detail with us.  They spent a lot of time with us and we never felt rushed. They were in constant communication with us. Brian even called me when he had a vehicle on the lot that was the color of the 4 runner we ordered so that I could have the opportunity to swing by and make sure I liked it.  A few days after we again heard from both Tommy and Brian, asking us how we liked it and if we had any questions about the 4 runner and all its fancy apps now that we had been driving it for a few days. We are so happy and could not have had a more pleasant experience.
Thank you!!
Leslee and Steve Antoch

Jeff D

Drove home my 2023 Tacoma today. I had the privilege of working with Rick Radlo for the sale. Rick was great and super friendly from the start. Rick worked with me for getting me the best price for my trade in. The day my truck arrived, it was a hassle free process to get in and out. I never felt pressured to buy anything I didn’t want or felt like I needed. I drove almost two hours from home to buy at Charles Toyota in Norwich and I don’t regret a thing. Thank you to Matt and Keith as well of Charles Toyota who also helped me with the process of purchasing my new truck. I love it! 10/10 would do it again.

Charles Toyota

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