Classic Ford Mentor

Bob Kirsch

My Ford Maverick was due for an oil change and tire rotation. I scheduled an appointment which I had to cancel. Josiah called me and asked why I had to cancel. I told him that the day that I scheduled wouldn't work for me. Then he offered me an at-home service. I was like cool. How much extra? He said no extra charge. So I got an oil change and a tire rotation at home!!! I couldn't believe it. The technician was amazing. It was so nice to be able to stay at home whole they did the service in my driveway.  I am so pleased and will always use Classic Ford to service my Maverick.

nightsky03

I had some repair work I needed. Pricing was fair. The team was really nice. I had a very nice service agent, Ron, he was very good at listening and helping me out. Ford had the part in stock and I got my car back with holiday in the way pretty fast. I have been getting my other service done there and it might not be as fast as a commercial oil change place to turn in car and get back but they do a good job on the car. The porters are also very nice.

Brian Lebowitz

Extremely satisfied with the purchase of my new truck just about a year ago. It was just back to classic for service, and it was the best experience I have ever had with a service department ever. John was great, the techs were great, very happy that I chose classic Ford for my purchase. I will definitely be purchasing in the future from Classic.

Donna Merlihan

UPDATE... I received a call from the manager and after our conversation,  I feel he did a nice job at taking care of the customer and I was satisfied and felt the need to update my comment and score.

Worst service ever when you have an emergency! I am a regular customer since moving to this side of town. Thurs evening, my 2021 vehicle wouldn't start and needed  towed. No call from Steve in service all day on Friday.  When I called he he said they didn't have time to look at it but would on Saturday. I call late afternoon 4:50pm on Saturday and was told everyone in service is gone but someone could reach out on Monday. My vehicle has been there for 48 hours with NO communication.
Absolutely unacceptable.

Madyson Holloway

Outstanding Service!! I would Recommend to anyone, who has or doesn’t have a Ford. The Entire staff was pleasant and kind. Best Ford Dealership around:) I couldn’t thank them enough. Amazing service from the time I walked into the time I walked out.
Ps. Quick service as well

Classic Ford Mentor

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