Cole-krum Chevrolet

Ryan Hawkins

I have bought many vehicles and have referred many people to the Cole Automotive Group. About 6 months ago I purchased a GM Certified Blazer from Cole-Krum. After test driving it I discovered a couple of inaccurate information on the website about it The sales consultant, Joe quickly worked with management to make it right for the inaccurate information. Tom Castle even called me directly to address my concerns. We were able to work out a great deal. I love the Blazer. A few weeks after I purchased the vehicle, I noticed the rear wiper was worn. I know when they went thru the certification the front wipers were replaced. I sent an email to Joe about the concern and within 1 day he said come pick up your replacement new rear wiper at no cost to me as it should have been replaced. I was overly impressed with that response! Just recently I was in their service department to get an oil change and discovered an issue with what work was and was not done prior to me purchasing the vehicle. Joe again quickly responded to my concern and he and Aaron Pearce worked to make it right. These examples prove that this dealership doesn’t just forget about you after the sale. I will be coming back for years to come.
I also read a great review from a lady that loved her Terrain that she bought which is what I traded in. I take incredibly good care of my vehicles.
Thanks Cole-Krum for your many years of dedicated customer service.

sarah higdon

We had by far the best experience coming here! Super nice staff and very clean and classy showroom. Steve was super helpful and kind, he really listened and cared about our opinions, answered our questions and got me into my dream car! I recommend this place to anyone looking for a vehicle and they will have our business in the future!

Jim Mallard

Purchased a 2017 from John.  John was great to work with and the car is perfect for our needs.  The car was well detailed, in great functional and cosmetic shape, and came a 3000 mile or 3 month warranty.  Everyone at Cole Krum was great to work with on this purchase.  Thank you!

Preston DeRidder

It was a very easy and understanding process at the Cole Krum service department. My service writer, was very empathetic about the issue I was experiencing and it felt like my problem was a priority to him. Both the Technician and the Service writer were more than willing to not only listen to my concern but to also address any worries that I might have about my vehicle. In the future, I will definitely be bringing my Equinox back for any service or maintenance it requires.

Cole-krum Chevrolet

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