Courtesy Ford Of Norfolk

Courtney Birth

Michael at Courtesy Ford has been nothing but amazing since we purchased our 2024 F150 Raptor. The treatment we have gotten after the sale has been something above and beyond what we have ever experienced before! Anytime we have had a question, Michael has been available ! When we had stopped in when Michael was not available - everyone we spoke to was super helpful, respectful and made sure we had what we needed. From the ladies at the service department, to the gentleman opening the front door for us as we walked in- to the service tech just checking in to see how things were going. Buying our vehicle with Courtesy Ford has been a great experience start to finish. This was our first purchase with Courtesy Ford, but it will not be our last ! Great job raising the standards Michael and team !

Basil Yarbrough Jr

This is one of the best experiences I've had buying a vehicle. Tony Squire and Chandler made the experience super easy and exciting. They have a high level of integrity and even though they are 13 hours away from my hometown, i will buy future vehicles from them. Cant wait to pick my Raptor up in 2 days!

Mark Moore

The sales crew and in particular Christian Yaw, was extremely helpful. He was also knowledgeable and if he didn't know the answer to a question he told us he didn't know. He was considerate and respectful, not full of himself nor arrogant like so many car sales people are.

we were treated fairly on our trade-in although we didn't get what we'd expected. However, we were told by Jeff why and an effort was made to draw us closer to our expectations.

Financing/closing was done by Noah and he again was very knowledgeable and respectful and willing to answer questions clearly and concisely.

My recommendation: Continue to foster the culture that breeds personable relationships your staff forges with their customers. Service, commitment and sincerity will continue to set you apart from your competition. You can buy the metal you're selling in a ga-zillion places across the country. You can't get treated in many of those places like you get treated at Courtesy Ford. Keep up the good work!

Kassie Wood

We are more than excited that we chose Courtesy Ford of Norfolk for purchasing our 2025 Ford Explorer ST! and its a Beauty!! Lauren and Noah made it so easy and such a fun experience.. we were laughing most if the time! I feel like we made a couple new friends there and would recommend all to go here for a great buying experience!  Thank you Lauren and Noah for taking great care of us  ????
The Wood Family

Chris LaShure

The best automotive car experience that I ever had while purchasing a vehicle. Mike Dillon was the most professional salesman that I have ever dealt with. He was very respectful of my needs. His knowledge of the vehicles in the company's inventory was well above average. I have never had a salesperson spend time to make sure that I know the feature that the vehicle had and where it find them. He made the experience so much better. The finance department was just as awesome. Chandler Moen was very professional and transparent with all the options that were available. He made the most difficult item seem so smooth. I will definitely be going back to  courtesy ford in the future for my automotive needs.

Courtesy Ford Of Norfolk

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