Crown Mazda

Stephanie Payton

My review is for my experience regarding the incredible service department. We towed our vehicle here because they would work with our extended warranty if needed, and they were able to get our vehicle in earlier than the company we originally scheduled our appointment with. Ryan was really good at communicating with us regarding what needed to be done regarding maintenance and replacing worn out parts. Gage (technician) did an amazing job, and even exceeded our expectations by getting the repairs done earlier than we expected. Our vehicle feels like it runs so much smoother and feels like a completely different car. We love that we received a complimentary car wash--my husband barely recognized our vehicle when he went to pick it up. After having so many bad experiences with dealership service departments, Crown Mazda was like a breathe of fresh air. I did not feel like they were pushy on extra maintenance that they felt needed to be done, on top of the services that we requested. The cost of all the maintenance we had completed felt reasonable and fair. I would definitely recommend the service department to anyone that needs their Mazda repaired or serviced.

Lizz Hellinga

We've purchased and/or leased a total of 4 cars from Crown since December 2020. We've worked with Trevor each time. He goes above and beyond for you to ensure you get the vehicle you want. We trust him which is why we go back to him each time we are in the market for a car. Yesterday we picked up our new Mazda and couldn't be happier with the car and the service from Trevor.

Angela Augusta

A wonderful dealership for anyone! I am a first time car buyer and my sales rep, Brian Wagner, made the experience seamless! He was so patient and answered all questions I had. He takes pride in his clients and his work - would recommend to anyone !!

Jesse

Spoke with Brian this morning at Crown Mazda in Holland.  He quickly assisted me with pricing on a CX-50 I was shopping for.  Brian was very knowledgeable and courteous.  I lucked out and found a CX-50 at a closer dealership, but kudos to Brian for his outstanding customer service!  Based on my experience, I would definitely do business with Crown Mazda in the future.

Jessica Lovaas

I spoke with Curtis in the Mazda parts department, he was incredibly helpful...even when I was calling from another shop looking for a part number. He had no reason to help me and went above and beyond. Truly appreciate his help!

Crown Mazda

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