Daytona Chrysler Dodge Jeep Ram & Fiat

Gary Price

Purchased this 2020 Challenger( Chris) was my salesperson and Aaron was the closer..this two guys service and knowledge was above reproach. Had some issues after the sale( too long to go into details) but both Chris and Aaron went above and beyond to help resolve my issues. I came in prepared to give them hell but they both listened to my concerns and went into action resolving them. A-1 service,some of the most TOP TIER professionalism displayed by you two. Daytona Dodge stepped up in their customer service with the addition of you two! Thanks guys for your service!

Carrie Reid, CWDP, CIT, CSHO

My engine light came on for my 2020 Power Wagon and I contacted St. Augustine Dodge, who couldn't get me in for 2 weeks.  I needed to leave in a week for a business trip to Pensacola from Saint Augustine.  I contacted Daytona Dodge who got me an appointment in 4 days.  (warning:  they did not tell me to expect to leave my truck for up to 48 hours)

Patrick Ilgenfritz was my service advisor who jumped right on my issue.  It was the thermostat, and since I was there I asked them to look at my right mirror who's electronics were going haywire.  Within 10 minutes Patrick took me into his office and informed me that he had good news and bad news,  "the good news is that we have the thermostat in stock, the bad news is that the mirror will have to come from Orlando but we can get both fixed by tomorrow for you."  He took me down to enterprise to get a rental, and stayed with me to be sure they had one available.

I expected my truck to be finished by 3 pm the following day.  I took my rental to my home in Saint Augustine, then to Jacksonville to work the next day.  At 2 pm Patrick called to tell me my truck was done.  I immediately left work, drove from Jacksonville to Daytona, stopped at the rental company who drove me back to Daytona Dodge to pick up my truck.   From the minute I walked in the door to the time I stepped in my truck it was less than a half hour, and I was on my way to Pensacola.

Patrick showed complete empathy during this whole process and that is what a service advisor is supposed to do, but normally does not happen.  This man is top notch customer service.   Thank you Patrick and Thank you Daytona Dodge!!

Diana G

Just drove my Hellcat off the lot. Thanks to Sarkis and Charles! They made the experience so smooth and easy. So grateful for them and everyone at dodge. Sarkis made sure I was happy throughout the entire sale and super patient. Recommend seeing them when buying a car at dodge.

C Yang

This is my favorite service shop by far!  The Service Advisor Jimmy was very welcoming, attentive, and on point with making sure list of all my requests were addressed.  He followed up to keep me informed of status during my wait, letting me know that things were getting done in timely manner.  I actually didn’t mind the wait since the waiting area coffee shop was fantastic w self service coffee machine w variety offerings + working areas for laptop + wireless mobile chargers.  Jimmy’s follow-ups in status helped me to coordinate so that I could get my work done on my laptop just in time my vehicle was ready to go, which was super awesome!  Thanks Jimmy & Daytona JEEP!

Daytona Chrysler Dodge Jeep Ram & Fiat

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