Diamond Gmc

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James Pavlik

I bought a fifth-wheel RV Camper and needed a pickup truck to tow it.  I searched Facebook Marketplace and the truck I was interested in was listed at Diamond GMC Chevrolet and Cadillac of Auburn, MA.  Mr. Patson Pierre was the Sales Consultant point of contact.  I made an appointment with Patson to test drive the vehicle.  When I arrived at the Diamond dealership, I was immediately impressed with the dealership's showroom, amenities and personnel.  Receptionist Gina paged Patson, who then put me in the test drive vehicle.  He was attending to another customer, so he started the vehicle and let me get comfortable in it before we took the test drive.
The test drive went fine, and I decided this was the vehicle I would like to buy.  Patson and I negotiated about pricing.  I was introduced to Sales Manager Uzair Ayaz and he offered me a very nice discount on the vehicle's Manufactured Suggested Retail Price.

Although I did not buy the vehicle that evening, I felt very good about the experience I had with Patson and Uzair.  I did call Patson the next day and was offered a lower price on the vehicle. I did not agree to buy the vehicle at that price but continued to track the vehicle's "out the door" pricing on the Diamond Auto Group website. Five days after the vehicle test drive, the "out the door" price had come below what I would have been happy with.  I called Patson to tell him I wanted the vehicle for the current listed 'out the door" price and he made the deal happen.  With all GMC rebates, GM Rewards and additional Veteran's discounts offered to me, I was able to get $2,733.23 in rebates, which leads me to believe I bought the vehicle for $1,816.17 below Dealer Invoice.

The next day, I met with Sales Manager Kevin Scott and Finance Manager Dominic Cruz.  Kevin tried to get me another Employee Service Group Discount from the employer I retired from, which would have gotten me another $500.00 rebate, but for some unknown reason, we could not get an authorization number for the transaction.  However, Patson did try numerous times to save me even more money through the Employee Service Group Discount.  Finance Managers Dominic Cruz and Derek Difederico did all the paperwork with Bank of America to finance the vehicle with no money down at a reasonable interest rate.  I told them what options I wanted on the vehicle along with the type of Veteran license plates and they made it all happen.

Of the seven car buying experiences I have had, my relationships with Sales Consultant Patson Pierre, Sales Managers Uzair Ayaz and Kevin Scott, along with Finance Managers Derek Difederico and Dominic Cruz, made this the most pleasant experience I have ever enjoyed in buying a new vehicle.  ‘Thank You Very Much” Diamond Auto Group Sales Consultant Patson Pierre, Sales Managers Uzair Ayaz and Kevin Scott, and Finance Managers Derek Difederico and Dominic Cruz.  You all made this vehicle purchase happen for me with minimal difficulty and time.  It was very nice to have met and worked with everybody to make this vehicle purchase happen for me!  Nice job!

Alannah Casello

I recently purchased my brand new Chevy Equinox with the help of Alex Perez, and I couldn’t be happier with the experience. Alex was professional, transparent, and incredibly helpful throughout the entire process. He made sure everything was handled efficiently and took the time to explain every detail. Looked at multiple cars and Alex was patient with my decision making. It’s rare to find someone who genuinely cares about their customers the way he does. Highly recommend working with Alex if you’re in the market for a new car! (And I absolutely LOVE mine)

T MP

I had a very positive experience buying my new car from Diamond. Because they met all my criteria for the car I was interested in purchasing, it saved me from shopping around. They had the exact model, trim and color I was looking for on the lot. The process was very fast and easy. Johnny Selen is an excellent sales associate. He was always friendly, knowledgeable, patient and professional. I love my new Traverse and would recommend this dealership to anyone. They go above and beyond to take care of their customers.

Jeffrey

I had a fantastic experience buying my vehicle from Diamond Auto in Auburn. Since I have been in the market for about 2 years, I had worked with a few different sales people and spoken with a couple of Sales Managers at Diamond. Sales people Johnny, Christian and Alex were all patient, professional, knowledgeable, and they each genuinely focused on helping me find the vehicle that was right for me and that fit into my budget. It was evident to me during each interaction that each of them were sincere in helping me and not just trying to sell me a car. Even when they knew I wasn't ready to buy yet, they still took the time to answer ALL of my questions, explained the differences in trims and they just made the entire sales experience smooth and stress-free. Sales Managers Kevin and Jeff were great too - I would  def recommend Diamond if you are in the market for a new or used vehicle.

Nicki

We just bought a 2026 Chevy Tahoe Z71.
Dominic Cruz was awesome through the whole process! Dominic is very knowledgeable on every aspect of all the cars and he is a very personable person! The manager Kevin was great too!

I highly recommend Dominic Cruz at Diamond Chevy.

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