Don Allen Servicenter

2018 MERCEDES-BENZ GLC

2009 MERCEDES-BENZ R-CLASS

2004 VOLKSWAGEN PASSAT

2003 MERCEDES-BENZ CLK-CLASS

2000 MERCEDES-BENZ E-CLASS

2000 MERCEDES-BENZ S-CLASS

2004 MINI COOPER

2005 MERCEDES-BENZ SL-CLASS

2010 MERCEDES-BENZ CL-CLASS

2003 MERCEDES-BENZ SL-CLASS

2004 MERCEDES-BENZ SLK-CLASS

Mariam Gimbi

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Don Allen has been my go-to mechanic for 7 years. Always delivers the best service with outstanding customer care. Never had a single complaint—honest, reliable, and consistently does a great job. Highly recommended!

Scott Jones

My first visit was this week. Simply - outstanding service. Expertly diagnosed my vehicle and repaired within a day. No trial and error!  Nothing but precision!  Before any work - calls to explain what is wrong, how to fix it and the cost. Speaking of cost - very reasonable. Result - he has a new and loyal customer!  Many thanks to the Don Allen Team.

Tim Sul

Don Allen is the best. We've brought our older Volvo in several times with various issues and they've done exceptional work. This most recent issue was with our power steering.  Instead of just going to the $2000 answer, he tried replacing less expensive parts to see if that would solve the issue first.  The car drives great now and we're not out all that money. Who does that for a customer....Don Allen does. Can't recommend this place enough.

Jason Scofi

Had an AC refrigerant emergency, they booked me the next day first thing in the morning when they opened . I was in and out in 45min. Very communicative and they solved my issue! What else could you ask for!

Travis Roach

Hands down the best auto service in Alexandria!  If you own a Mercedes or BMW, take it here before the dealership.  I've done business with them for years and have never once been disappointed.  They specialize in Mercedes, but they've done great work on my old E36 M3.

Just wanted to add, that I picked up a used AMG C63.  It had a very hard to diagnose electrical problem that no one could figure out apparently!  I took it to Don Allen SC and they narrowed it down to a bad computer/ECM.  They fixed it perfectly and for a reasonable cost!  They have the specialized equipment needed to program ECM's for Mercedes and the skill to troubleshoot obscure problems.

To top it off, they are just nice people to deal with.  Being able to have my car serviced here is one of the reasons I bought a Mercedes; I knew I'd be in good hands!  An A+++ local business!

Don Allen Servicenter

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