Empire Volvo Cars Smithtown

Jeanette Hedge

This was the best experience with a car dealership I have had. I traveled for 11 hours to NYC to buy a car from another dealership. After arriving at the dealership, it was one of the worst experiences of my life. Thankfully, with a short google search, I found this dealership with the exact car I was looking for. I cannot say enough great things about this dealership. After a short phone call from the other dealership’s parking lot with Empire Volvo, they held the car for us to be able to drive the 2 hours to their dealership. They were completely friendly and upfront from the beginning on the amount for my trade in and the amount for the Honda Pilot. We arrived at around 5:30, and they closed at 7. They were so great to work with we come to a great price for the car and my trade in, and they stayed till almost 9:30 that night to finish the deal so we didn’t have to drive back the next day because we had a hotel in New Jersey already booked which is 2 hours away from the dealership. They even called us back on Monday to check to make sure everything with the car was great and if we needed anything to please feel free to call them. I can’t thank them enough for this great experience, and I love the car. It’s a 2021 Honda Pilot SE in great shape and low miles. I love the car so much.

Victoria Mantia Palacio

I am incredibly grateful to Lana and the entire Empire Volvo team for the exceptional experience I had purchasing my 2021 XC60. From the moment I stepped into the showroom, I was greeted with warmth and professionalism that made me feel like more than just a customer.

Lana's guidance and assistance throughout the process were invaluable. She took the time to patiently answered all my questions, ensuring that I felt confident and informed every step of the way. Her genuine enthusiasm and commitment to customer satisfaction were evident in every interaction.

I highly recommend Empire Volvo and Lana to anyone in search of a new vehicle. Their outstanding service and genuine care for their customers make them stand out in the best possible way. Thank you, Lana, and thank you, Volvo, for making my car-buying journey a very happy one!

Helen (HTC)

Keith Hogan, sales manager, made it super easy.  This was my best car buying experience so far.  The initial transaction was done via text and email.  There was no haggling or any back and forth.  I was given a no-nonsense, straight-up quote.  I saved over $150+ per month on a similar vehicle from another local Volvo dealer whom I leased with in the past.  Keith even delivered the vehicle to my driveway and took away my end of lease Volo.  What service!  I never expected this type of professionalism and personal touch from a sales manager.  Thank you for a smooth transaction.

Russ

Michael Cavaliere made the process quick and easy. His laid back demeanor took the difficulty out of the buying process. No hidden fees like other dealerships that include thousands of dollars in a down payment in their advertisement price. What you see is what you get. Car was immaculate and I look forward to driving it for a long time! Make sure to ask for Mike!

Bri Swane

Great buying experience from the minute I walked through the door.
I worked with Lana, and she made my buying experience painless, smooth, and actually fun; she was a consummate professional, and made sure that all my concerns, and interest were addressed and met.

Nick, the finance manager took me through all aspects of my purchase and I left feeling more informed than any buying experience, and knew all aspects of my deal; no surprises.

I tend to purchase new cars every 3-5 years, this has without a doubt been the best buying experience,  and has set the standard for how the buying process should be.

Thank you again for your help.

Empire Volvo Cars Smithtown

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