Exelon Auto Sales

Jake Puckett

These guys are awesome!! They have been true to their word and really taken care of me! I bought this 2013 Chrysler 200 with 99k miles on it for $5600 (KBB gives it an average market value of $8300!). The sales guy at Exelon (Martin) told me that if I have any issues at all, to let him know and they will take care of me. The car ran great, but then 9 days later I had the Electronic Throttle Control light come on, then the following day it came on 4x on my way to work, and the engine stalled each time. I called Martin, and he told me to bring it in and they would take a look and get it taken care of. I brought it in that evening and took it to their associated shop down the street (Mad Fab). The next day, I was told there was an air intake issue, and their electrician re-calibrated the throttle body and it seems to have taken care of the problem. I went to get the car, but when I left it did the same thing again. They told me it must need a new throttle body, which is a $500 part that I did not have to pay for, so they ordered it and told me they would install it the following business day when it arrived. After the new throttle body was installed, they said their diagnostics were still showing an air leak, so they did more exhaustive testing and discovered a hairline fracture in the intake manifold. They then ordered a new intake manifold and installed it- now she runs good as new! They ordered the parts, did all the diagnostics, and did the installations completely free, and I bought the car "As Is" without warranty! Even when I picked up the car, I was driving away and the shop guys stopped me and had me wait a sec so they could fix something with front bumper (I guess some groove wasn't lined up right, so they screwed a panel off real fast and bent/popped it into place again.. I couldn't even tell what was wrong with it, but I appreciate their attention to detail!). I can't recommend these guys enough! I got a great deal, and they took care of me even after they were under no obligation to do so. Very legit.

Jeff Hanschmann

Martin is an honest, helpful, and knowledgeable person who will do what's right for the customer.  My partner and I were looking for exactly what they had in stock - Subaru Impreza, with low mileage at a fair price.  He delivered and the customer service afterwards was outstanding.  Highly recommend Martin and his team at Exelon!

Victoria Heresa

As someone who works in the auto industry, I usually get lots of red flags when buying cars. Martin was only green flags from beginning to end. We showed up on a Thursday night to test drive, and Martin gave us the keys for the Crosstrek that we were looking at, and told us to bring it back when we were done. No sales pressure, and he didn't ask to go with us. My husband and I took it around Auburn, and on the highway to ensure that everything worked as it should. We were able to truly test drive it and not feel any pressure. We pulled into an empty parking lot and opened every door, the hood and the hatch. We checked EVERYTHING without some nosy salesman over our shoulder. It gave us an opportunity to experience the car the way that you would when you got it home. The Crosstrek had been in an accident, so before we had gotten there, Martin had sent me the Carfax, photos of the damage, and all other pertinent information so that my husband and I knew EXACTLY what we were getting into. The car drives like a dream, and the repair work from the accident is beautiful. The frame is straight, the paint match on the new panels is perfect, and the gaps between the panels are as aligned as they were when they were new. My husband and I came back on Saturday after thinking everything over and finishing up the money situation, and Martin greeted us again with a smile. Over the weekend, Martin was answering all of my questions via phone calls and texts, and was incredibly patient with us. Before we got the keys, he put a full tank of gas in the car, and got it washed and the interior vacuumed. The paperwork part of the transaction was easy since Martin filled everything out for us, and explained each document and what it meant. Now that we've had the car for a few days, and I've had time to deeply look into the repairs, I can say that I'm even more pleased. The care that was put into this car is evident, and I'm so excited to have it for the adventures that my husband and I are planning to go on. Martin was honest, patient and kind through the whole experience, and I'd recommend him and his cars to anyone! Thanks again, Martin! We love our Crosstrek!
-Tori and Zae

Exelon Auto Sales

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